The World of Hospitality Issue 31 2019 | Page 47

EDITOR’S CHOICE WHY DO YOU THINK PHOTOGRAPHY IS SUCH AN ESSENTIAL PART OF THE HOTEL BRANDING STRATEGY? Historically hotels have heavily relied on name titled “10 “not so obvious” considerations before hiring a photographer to enhance your brand”. I received more praise for this article than for anything else I have written in the past. recognition for strong and regular bookings. Even though this is still is an important factor, times have changed. We now live in an age of “do it yourself online travel agencies” and Following are what I consider to be the most important considerations when hiring a photographer: massive brand proliferation. More than ever before, travellers are expecting top quality images to match their expectations of established luxury brands. In an effort by big brands to segment every corner of the market, there are now over 270 brand trademarks worldwide and counting! There is also a noticeable trend whereby many big hotel chains are trying to present themselves as a more “boutique” chain. Consequently, customers have become increasingly indifferent to brand selection, and are more focused on the immediate hotel perception they perceive at time of booking. Images of the hotel generally enhance this perception. This indifference to brand recognition has created an opportunity for new and more boutique brands to compete with the bigger chains. High-quality photography is a significant reason as to why un-established brands can break into the market and compete with established brands. WHAT ADVICE CAN YOU GIVE HOTELIERS WHEN LOOKING TO HIRE A PHOTOGRAPHER? That is an interesting question because I recently wrote an article for a hospitality publication -Choose a photographer that specializes in your field. Although this may sound obvious to many, I often get hired to re-shoot a job where the original photographer came highly recommended because they did a great job at someone’s wedding. Or a well-established fashion photographer failed to capture the emotion necessary on a lifestyle shoot. -Avoid requesting a large number of images. THE WORLD OF HOSPITALITY 47 Asking for too many photos is a common mistake made by hoteliers and one that I have to deal with on a regular basis. Commercial photography is very elaborate and requires a lot of production. A good photographer with plenty of assistance can probably deliver a maximum of eight architectural or food images per day and a few more if we are also dealing with lifestyle requirements. A lot of times I get requests to photograph 80 images because the hotel wants to choose and narrow down the selection. Expecting a large number of photos is a costly proposition. If one has a limited budget, then this expectation will result in you using a cheaper photographer who may well deliver the number of images required but not at the standard that you need for successful marketing activities. It is a clear case of quantity vs quality.