The World of Hospitality Issue 29 2018 | Page 44

44 THE WORLD OF HOSPITALITY
CODELOCKS

Give customers the luxury of self-service with time-sensitive smart locks

Hospitality managers need to ensure their guests enjoy their visit as much as possible .
There ’ s so much to organise and coordinate , whether it ’ s supplying a cleaner for a serviced apartment , ensuring catering is on time , or planning staff rotas . An extra concern is ensuring convenient access , without compromising on security . Codelocks has a solution that can help take care of this .
Access control smart locks that venues love
Codelocks has helped a range of venues enable its customers to host guests and events successfully . Its smart locks are self-service meaning that guests can access conference , meeting and guest rooms unaided . The locks can be accessed via code , card or phone and the clever NetCode technology built into the lock infrastructure allows code generation and audit trail monitoring . This assists managers with keeping track of when and where the lock was accessed by both staff and visitors .
By installing the K3 Connect App *, all aspects of smart locks can be managed easily from a smartphone . This includes generating timespecific codes that are sent to guests via email or SMS and automatically erased after use , ready for the next user . This function removes the need to have staff available to provide access for visitors and service staff .
“ The capability of being able to issue both codes for short-term rentals and smart cards adds an extra layer of convenience for both our customers and staff . We have a few longterm guests , so rather than provide them with a code , we give them each a smart card , which makes access more convenient . Our cleaning team also uses the cards ,” explains David Diack , Director of Lifestyle Service Apartments .
Secure spaces
Codelocks ’ KitLock locker locks are an ideal solution to providing a secure place to store possessions . They can be easily retrofitted onto existing lockers , cabinets , drawers and filing cupboards to provide secure spaces for both guests and staff to leave belongings .
These locks can be used to lock away confidential documents , such as guest booking information , helping your hotel ensure data protection compliance .
“ We were concerned that if keys went missing they may be copied and used to gain illegal entry , but we no longer worry about that . The guests no longer have to carry a key around with them while they enjoy the facilities and we don ’ t have to pay to replace lost keys ,” said the Leisure Manager at The Landmark Hotel .
Codelocks ’ range of cutting edge locks allow easy upgrade to improve the customer experience , increase productivity and drive efficiency across your business . Visit www . codelocks . co . uk / switchtosmart for an upgrade .
* The App is available on Apple App Store for Apple devices or Google Play™ for Android™ devices by searching for K3 Connect .
WEBSITE : www . codelocks . co . uk / switchtosmart