112 THE WORLD OF HOSPITALITY
STAR MICRONICS
Select the best EPOS for your Restaurant
with TouchBistro and Star Micronics
Moving from a traditional POS to a modern
EPOS system can help you cut costs and provide
a better experience for both employees and
customers.
With over 18,000 restaurants in London alone,
restaurateurs face stiff competition and keeping
costs down is difficult yet essential to surviving in
this market. However, it cannot be at the expense
of the overall customer experience. So how do
restaurants successfully walk this fine line?
Unlike traditional POS, which is slower and more
cumbersome as well as harder to learn, an EPOS
system provides a mobile, fast and intuitive
solution while delivering a comprehensive
operating system to help you manage your
restaurant.
When investing in an EPOS system, there are
a number of criteria that need to be taken into
consideration in order to identify the best
system for your restaurant.
Usability
With an EPOS interface that is both attractive
and intuitive, it is easy to place orders and
process payments, as well as execute any back-
office function (accounting, reporting, employee
management, etc.)
For employers who need to train employees
to use the system, the quality of the user
experience should be a priority.
Reliability
Though most EPOS systems run via the internet,
choosing a hybrid system allows you to take
orders, make menu edits, clock employees in and
out, take cash payments and view reports even
when you are offline. If you have an unreliable
network connection, your hybrid EPOS will
continue working.
Product Update Costs
An EPOS system should provide you with
regular updates and new features without any
additional charge, ensuring that your system
always has the most cutting-edge technology.
Unlike a traditional POS system that requires
you to purchase the latest software, EPOS
software continues to improve the longer you
use it, allowing you to save money by using the
same system for years to come.
Restaurant-Specific Needs
Restaurants have unique business needs. To help
you meet those needs, your EPOS should be
designed exclusively for the food and beverage
industry, and offer restaurant-specific features
to help increase sales, improve service and
inform business decisions.
TouchBistro’s EPOS is built for restaurant
people, by restaurant people, which means its
intuitive interface, hybrid system and regular
updates are all designed and maintained by a
team that understands what restaurants need to
succeed. With a fast-growing office in London,
TouchBistro is now used in over 100 countries.
Partnering with leading EPOS printer
manufacturer Star Micronics, your restaurant
can benefit from the very latest EPOS printing
technology. From a traditional Ethernet matrix
printer such as the Star SP700 in the kitchen to
the unique TSP143IIIU USB printer front-of-
house, Star provides a range of EPOS printing
solutions for your restaurant.