The World of Hospitality Issue 28 2018 | Page 24

24 the World Of Hospitality The Majestic Hotel The Majestic Hotel launches local concierge service Hotel The Majestic Hotel in Harrogate, part of The Cairn Collection, has launched a ‘local concierge’ service, where employees with extensive local knowledge help guests discover the ‘real’ Harrogate. The hotel has also created a bespoke video showcasing the highlights of the local area to support the launch. The video stars The Majestic’s Events Operations Manager, Dave Johnson, who has worked at the hotel for 30 years. Dave, who is also the hotel’s local concierge, highlights some of the spa town’s ‘hidden-gem’ attractions; the 20-mile Harrogate Ringway Walk, the breath- taking Brimham Rocks and cheese lover’s paradise, The Cheeseboard. Tina O’Hara, Group Director of Sales, Cairn Hotel Group said: “With its local concierge service and video, The Majestic Hotel is really championing the local market and showcasing the true spirit of The Cairn Collection, which is all about celebrating the best of British culture, history and service.” Matthew Hole, General Manager at The Majestic said: “We love the town of Harrogate and wanted to give our guests some inspiration and insider knowledge to enable them to enjoy as much of the local area as possible during their stay. Dave is a fantastic local ambassador, so he was perfect for this initiative, and his enthusiasm for the hotel and North Yorkshire really shines through in the video.” You can download the Majestic Hotel’s video here. Website: www.thecairncollection.co.uk The Majestic Hotel is one of ten hotels nationally to make up The Cairn Collection, a portfolio of 10 hand-picked hotels across the UK. The ten hotels in The Cairn Collection are: The Majestic Hotel, Harrogate; The Redworth Hall Hotel, Durham; The Old Ship Hotel, Brighton; The Angel Hotel, Cardiff; Stirling Highland Hotel, Stirling; The Royal Station Hotel, Newcastle; Stoke Place Hotel, Buckinghamshire; Saint George’s Hotel, London; Cairn Hotel Newcastle and Cairn Hotel Edinburgh. The Cairn Collection is part of the Cairn Hotel Group, a family-owned business headquartered in Newcastle, with 50-years’ experience in the industry.