24 the World Of Hospitality
The Majestic Hotel
The Majestic Hotel launches
local concierge service
Hotel
The Majestic Hotel in Harrogate, part of
The Cairn Collection, has launched a ‘local
concierge’ service, where employees with
extensive local knowledge help guests discover
the ‘real’ Harrogate. The hotel has also created
a bespoke video showcasing the highlights of
the local area to support the launch.
The video stars The Majestic’s Events
Operations Manager, Dave Johnson, who has
worked at the hotel for 30 years. Dave, who is
also the hotel’s local concierge, highlights some
of the spa town’s ‘hidden-gem’ attractions; the
20-mile Harrogate Ringway Walk, the breath-
taking Brimham Rocks and cheese lover’s
paradise, The Cheeseboard.
Tina O’Hara, Group Director of Sales, Cairn
Hotel Group said: “With its local concierge
service and video, The Majestic Hotel is really
championing the local market and showcasing
the true spirit of The Cairn Collection, which is
all about celebrating the best of British culture,
history and service.”
Matthew Hole, General Manager at The
Majestic said: “We love the town of Harrogate
and wanted to give our guests some inspiration
and insider knowledge to enable them to enjoy
as much of the local area as possible during
their stay. Dave is a fantastic local ambassador,
so he was perfect for this initiative, and his
enthusiasm for the hotel and North Yorkshire
really shines through in the video.”
You can download the Majestic Hotel’s video
here.
Website: www.thecairncollection.co.uk
The Majestic Hotel is one of ten hotels
nationally to make up The Cairn Collection, a
portfolio of 10 hand-picked hotels across the
UK.
The ten hotels in The Cairn Collection
are: The Majestic Hotel, Harrogate; The
Redworth Hall Hotel, Durham; The Old Ship
Hotel, Brighton; The Angel Hotel, Cardiff;
Stirling Highland Hotel, Stirling; The Royal
Station Hotel, Newcastle; Stoke Place Hotel,
Buckinghamshire; Saint George’s Hotel,
London; Cairn Hotel Newcastle and Cairn Hotel
Edinburgh.
The Cairn Collection is part of the Cairn Hotel
Group, a family-owned business headquartered
in Newcastle, with 50-years’ experience in the
industry.