40 THE WORLD OF HOSPITALITY
HOTEL
New guest experience at Holiday Inn is a GEM
Global Entertainment Management
Global Entertainment Management ( UK ) Ltd , the hospitality technology specialist has upgraded the guest experience at the Holiday Inn , Salisbury-Stonehenge with Samsung ’ s new state of the art premium displays which transform a standard hotel TV screen into a multi device content and entertainment hub with a host of interactive features .
The Samsung 43 ” HG43EE690 provides a secure private wireless connection between the TV and up to four mobile devices . Guests can transfer personal content , such as music , movies and photos from their mobile devices for viewing on the larger display screen creating the essential ‘ home from home ’ experience .
Plus the personalised home screen delivers welcome messages , promotional offers and information on local attractions , providing guests with easy access to up to date hotel information for the duration of their stay .
The Holiday Inn , Salisbury-Stonehenge is part of the largest hotel brand family in the world and is an independently managed franchise operation .
“ We have now used Pradeep and Global Entertainment Management for two hotel projects and they are efficient , great at what they do and always have the best information at hand . They are there to provide us with recommendations for the most suitable products so that our guests are always happy . I look forward to continuing our work with Global Entertainment Management ,” said Nick Rubin , director , Bowling Green Asset Management .
Global Entertainment Management upgraded the existing infrastructure to accommodate an IP network and supplied and installed 103 flat screen TVs to the hotel ’ s guest rooms and suites over a five day period to minimise operational disruption and hotel downtime .
According to Pradeep Kotak , UK sales manager , Global Entertainment Management , “ With the average person using up to four different mobile devices a day , seamless Wi-Fi connectivity and the latest HD television technology have become ‘ in room ’ essentials for both business and leisure travellers .
“ Guests still prefer to watch content on a TV rather than a mobile device – as long as the television is up to date .
By using the latest TV technology , as we did with this project , hotels can differentiate their offer and elevate the all-important stay experience , something which is a priority in terms of meeting customer expectations and building brand loyalty in an increasingly competitive environment .”
WEBSITE : www . hoteltv . co . uk