24
the World Of Hospitality
Dormakaba
Dormakaba, Hetras And Village Hotels-
Innovative Collaboration For Mobile Access
We are now living in the ‘smart age’, according to
Ofcom* the UK has become a smartphone society.
Nowadays, two thirds of the population own a
smartphone, using it for nearly two hours every day
to browse the internet, access social media, bank
and shop online. Now, they can also check-in to a
hotel using their smartphone. Mobile access is an
innovation that has started to shape the future of hotel
access.
dormakaba partnered with heteras to implement a
fully-integrated Mobile Access solution for Village
hotels. ‘Village Hotels is respected for pushing
technology boundaries to bring ultimate convenience
to its guests. The dormakaba-hetras partnership
enables guests to choose to check-in before they arrive,
receive a secure mobile code on their BLE device
and go straight to their room,’ said Rob Paterson,
Commercial Director for Village Hotels. ‘The hetras
cloud-based property management system interfaces
with dormakaba to provide an “innovative self -service
guest journey” for Village Hotels’ clients,’ said Philip
von Ditfurth, hetras Managing Director. dormakaba
mobile locks use BLE (Bluetooth Low Energy) to
deliver a seamless, reliable and highly secure guest
experience. The flexibility of dormakaba’s mobile
access solutions ensure emerging demand for greater
mobile compatibility. Guests can check-in online with
their mobile device and use it during their stay as their
very own mobile room key.
‘dormakaba is thrilled to be working with Village
Hotels in the UK on the deployment of dormakaba’s
mobile access solution through-out the Village
Website: www.dormakaba.co.uk
portfolio. Village Hotels is an exciting brand in the UK
market. Its innovative approach enhances the guest
experience and puts the convenience of market-
leading mobile technology literally in the users hand,’
said Steve Bewick, Senior Vice President, UK, Ireland
& BeNeLux.
This innovative approach to the hotel check-in is
being already well- received by many Village Hotel
customers. The mobile mindset of today’s generation
demands choice of service. Rod Reading, dormakaba
Projects and Solutions Director added: ‘With
dormakaba Mobile Access Solutions, hoteliers can
meet those demands by turning the mobile device into
a customer service tool, providing a convenient way
for guests to fully-control their travel preferences’.