The World of Hospitality Issue 23 2017 | Page 46

46 Total QSR Ltd the World Of Hospitality Total QSR For almost 30 years, TOTAL QSR Ltd has been the trusted service partner to some of the biggest names in the UK food industry, helping the quick service restaurant sector, in particular, with catering equipment sales, service, 24/7 reactive repair and a wide range of Health & Safety consultancy. RAMS certification, these include sensitive sites such as 68 railway stations and 15 major UK airports. Other site locations include schools, service stations, breweries, coffee shops, public houses, restaurants, holiday parks, cafes, supermarkets, hotels, high street retailers, construction sites and hospitals. Three decades after their conception, TOTAL QSR Ltd is enjoying their most successful ever period of operation. This is as a result of an online re-branding in June 2016; a refinement of their operational vision and an internal re-structure, the upgrade to more intuitive operational software and the recruitment of specialist financial and operational staff. As well as attaining RAMS certification with 9 of the UK’s major rail networks, TOTAL QSR Ltd possess all the accreditations expected of a trustworthy and professional service company; Safe Contractor Approved, NICEIC Approved Contractor, IOSH, Gas Safe, IEMA, Assured Altius Vendor and they are a member of the British Safety Council. However, despite their changes, one thing remains constant - their desire and commitment to offering ‘service excellence’ which prioritises their clients’ safety and satisfaction. Operating 24/7, 365 days a year, they collectively achieve an astonishing 92% first-time fix rate of failed equipment, enabling them to remain true to their ethos of ‘…Keeping you open for business.’ Their team of multi-skilled, manufacturer-trained engineers, undertake 9000+ jobs each year at almost 1700 sites across Great Britain and, thanks to their TOTAL QSR Ltd continually dedicates itself to knowledge building, self-improvement and implementing best practice across each and every Website: www.totalqsr.co.uk Ltd process, to guarantee they offer their clients an unparalleled level of service in order to reduce operational downtime, loss of revenue and reputation. They also take very seriously their responsibly to educate, promote and ensure legislative compliance for all of their clients. This constantly manifests itself by the proposals of new equipment containing technology that reduces their energy spend, carbon foot print or recycling costs, the offering of gas safety inspections, fire risk assessments, environmental compliance, thermal imaging and fixed wire testing. To find out how TOTAL QSR Ltd can help YOUR catering business with catering equipment sales, service, 24/7 reactive repair or Health & Safety consultancy, contact their Sales & Marketing Manager, Steve Cartledge at [email protected] or on 07725 275419.