8
the World Of Hospitality
Herman Miller
Hospitality by Herman Miller
At Herman Miller, we know that people are the most
important asset of any organisation, and none more
so than in the hospitality industry, where the customer
experience is of the upmost importance. The number
of hotel rooms in Dubai is set to double by 2020 ,
making the hospitality industry one of the fastest
growing in the world. And in Africa nine out of 10
business travellers stay in four or five-star hotels. This
increase is to meet the demands of the global mobile
workforce which is expected to grow from 1.45 billion
to 1.87 billion by 2022 .
But are these hotels creating spaces to support this
travelling workforce? Are guests provided with the
tools to satisfy their individual requirements, and
are the meeting, conferencing and exhibition spaces
appropriate for different groups and events?
Today’s guests expect quality, comfort and style at
each part of their hotel experience, from a welcoming
lobby or lounge, comfortable bar or restaurant and
vibrant café. For business travellers, this includes a
fully functional, ergonomic workspace, either in their
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room or within an efficient business centre. With these
expectations at the heart of each designs, Herman
Miller can meet the demands of public areas, guest
rooms, conference and meetings rooms.
We bring people together to help businesses succeed
in delivering work class facilities. For the hospitality
sector, this translates into increased revenue, customer
loyalty and repeat guests.
All in all, a new and more engaging guest experience.