The World of Hospitality Issue 21 2017 | Page 98

98 Star Micronics the World Of Hospitality Star Micronics revolutionises POS Terminal Device Choice with DIRECT iPad Receipt Printing via standard iPad / iPhone / iPod USB lightening cable Today restaurateurs have the choice of the traditional POS terminal or new and innovative tablet POS which has taken great strides in recent years to provide the flexibility and mobility increasingly required within hospitality environments. However, it has been hindered by concern for communication and connectivity issues with cable-free communication being affected by obstacles such as brick walls and even fridges and microwaves. Faced with these issues, multisite operators have been reticent to take advantage of the flexibility and cost-savings associated with mobile tablet POS. Blanket decisions could not be taken across estates in terms of POS solutions with each venue having to be tailored according to the location, type of venue and volume of transactions. Managing an estate of multiple tablets and paired Bluetooth devices means that it can be operationally difficult to maintain the right connection between the right peripherals and devices. From modern restaurants to 17th century country pubs, retail technology has to operate in often very diverse and challenging environments and, as a result, more traditional cabled POS terminals have been the preferred option resulting in more expensive installations. However, the undeniable advantages of tablet POS are too attractive to ignore: This situation is further compounded by the fact that tablet POS receipt printers need network connections and cabling for reliable printer connection and tablet charging when cable-free communication is not considered suitable. • Lower cost hardware • Lower cost software • Use of consumer devices meaning less training and a familiarity for employees • More compact footprint combined with lower costs will allow for a higher number of POS stations with shorter transaction times • More modern, stylish design of hardware for today’s restaurateurs • All the known advantages of mobile POS Cloud-based software • Mobility to carry out the transaction / order • Ability for customers to use their own devices • Pre-order on retailers’ apps possible So how can restaurateurs successfully combine the advantages of tablet POS with the reliability of cabled POS terminals? Star Micronics has always led where others have followed when it comes to mobile tablet POS, partnering in 2009 with Square who famously started the move in the US towards greater flexible card payment technology with credit card payment simplification. Since then, Star has pioneered change within the POS printing industry partnering with undoubtedly the largest selection of tablet POS software houses and integrators today.