The World of Hospitality Issue 17 2016 | Page 48

Provide A 24/7 Hot Food Service For Hotel Guests & Staff Reducing Costs & Extending The Reach Hotels are a 24/7 operation and with budgets under increasing pressure, the focus is firmly on controlling the cost of catering by reviewing restaurant hours to fit new budgets. But, there is an additional challenge to consider as there is an increasing need to provide a hot food service for guests & staff outside of conventional catering hours. Bon Appetit’s award winning service is designed to satisfy both these needs as it can save the hotelier money on catering costs AND allow them to extend their hot food service to 24/7. A good example is the Holiday Inn Express in Crawley, where the Bon Appetit service has been in operation for over 2 years now providing their guests & staff with a 24/7 out of hours hot food service. Guests can now simply relax in their rooms after a long day with a tasty bite and a cup of coffee. There is no need to go in search of an eatery or order a pizza. Their vending machine is stocked with breakfast butties, paninis, meatball subs, chicken nuggets and ice creams, but we can also supply an extensive range of meals, burgers and breakfast muffins as well. The feedback from staff and guests is that this service differentiates the Holiday Inn Express from its budget competitors. Selling prices, which are typically less than a takeaway, are set by the hotel. The hotel retains the profit on food sales. Bon Appetit provide a self managed service, with hotel staff managing the restocking of the vending machine and ordering of food. The equipment set up of a branded vending machine, microwave cabinet and microwaves requires liitle space as the footprint is only 2 metres wide x 1 metre deep. The power requirement is only 4 standard wall sockets. Website: www.hotfoodvending.com | But it is important that the food offer meets what staff & guests are looking for. Bon Appetit’s research over 12 years of trading is that the need is for a service that provides: • A speedy service that is available 24/7 • Tasty food that is of a good quality and is enjoyable • Provides healthy options for the health conscious • Good variety and choice in the food offering Go to www.hotfoodvending.com to request your FREE ’11 Top Tips On How Hot Food Vending Can Benefit Your Workplace’ or simply phone 01293 426688 to discuss your needs Follow Bon Appetit on Twitter: @hotfoodending, Facebook: Bon Appetit and LinkedIn: Keith Pordum TEL: 01293 426688