The World of Hospitality Issue 14 2016 | Page 87

Hotel supplies / equipment Old Fashioned Values After 15 years supplying technology solutions to the hotel industry, Restaurant Supply Store’s founder Jonathan Shepherd had been asked “could you source…?” or “do you know anybody that could…?”, so many times that he decided to form the business to answer these questions however they ended. Restaurant Supply Store is now one the UK hospitality sector’s best known suppliers of non-food products and services many business on the Isle of Wight. Shepherd believes that the phenomenal growth as down to old fashioned business values. “We set out to deliver a quality service at reasonable prices. We treat all of our customers with equal reverence, no matter how small or large or what standard of hotel or style of restaurant they operate. We do what we say we will, do when we say we’ll do it. That mentality is instilled in our entire team and is the formula for long-term success” Restaurant Supply Store aims to provide everything that the hospitality business could want to purchase for their hotel’s and restaurant and the facilities within them. Most products are available to order online at the company’s website; www.restaurantsupplystore.co.uk but more complex requirements, art for example, are handled by a specialist procurement team. The range of products on offer is vast. Most goods are despatched for next working day delivery, and so those hotels purchasing from a choice of 14 ranges of toiletries, amenities, toilet rolls and cleaning products are never caught out. Bedding is available in a range of materials and qualities and a good selection of hairdryers kettles and irons are on offer. Hotel breakfast room’s and restaurants, can choose from a huge array of cutlery, crockery and buffet service items. A range of appliances for the kitchen and laundry rooms are being complemented by a growing selection of hotel and restaurant furniture. “As the business continues to grow, we are determined to hang on to those old fashioned values and small company service levels that we had at the start” the World Of Hospitality 87