26 THE WORLD OF CLEANING
Reach & Wash ® Machine Testing
Ionic Systems
Ensuring the quality of ionic
machines
At Ionic, “Quality without
Compromise” has been our core
principle ever since the very first
Reach and Wash® systems were
manufactured nearly 20 years ago.
Today, the Ionic brand is known the
world over for the high quality of
design and manufacture.
Maintaining this very high standard
is by no means an easy task. Craig
Mawlam explains how Ionic’s
reputation for quality is safeguarded
by the testing procedure,
“It’s very easy to claim ‘high quality’,
but much harder to actually deliver
it. Quality is not a product or a
procedure or a service. It’s a culture,
a state of mind and an attitude.
From the very start, the Reach &
Wash system was manufactured
with the highest of quality in mind,
and there are good reasons for that.
I made the decision a long time ago
that Ionic’s products would be built
with no-compromise quality as the
standard, and that they’d be the best
available anywhere.”
It’s often a surprise to customers
that every Ionic machine is fully run-
up tested before being passed for
installation. Craig explains;
“It is not easy or cheap to implement
the kind of testing regime we have
in place, but it is the only way to
consistently deliver high quality.
As our customer base now extends
across the world, it’s all the more
important that customers have
the confidence that Ionic products
are built to perform reliably year
after year.” Craig continues,”Ionic
regularly sees customers who have
had machines for over ten years,
often having been moved from one
vehicle to another more than once.
“To me, that is the true measure of a
high-quality product. Ionic machines
are not the cheapest, but I believe
that buying a quality product saves
WEBsiTE: www.ionicsystems.com
money in the long run, as they are
made to last.”
Testing times
Every machine that is manufactured
at the Ionic factory in Swindon is
subjected to a comprehensive and
documented testing procedure.
This is done inside a purpose-built
testing facility which has it’s own
purewater supply and specialised
instrumentation. The testing station
has instruments that can accurately
measure water flow, TDS, pressure,
temperature, power consumption,
calibration and resistivity (an
advanced way to measure water
purity). Each and every function of
the machine is tested, a process that
often requires more than a day to
complete.
Each machine’s test data is logged,
and only if the strict test parameters
are met is the machine passed,
and authorised for installation or
dispatch.