“ In all my years I ' ve never seen good ideas come out of a corporate planning process , they come to us when we ’ re on the beach .”
In the property management breakout session , the audience heard from hosts of the Property Academy Podcast Andrew Nicol and Ed McKinight . The duo provided insight into how property managers can be better at what they do when servicing New Zealand property investors .
The breakout sessions were followed by Head of Marketing at TradeMe and critically acclaimed artist Emily Turnbull . Emily spoke about AI , burnout , and human connection .
“ We expect our technology to be fast and seamless , but now we ’ re learning none of this can be at the cost of human connection ,” Emily said .
“ Human nuances cannot be met by digital . Even when technology changes our need for human connection doesn ’ t .
“ Two thirds of us still want to talk to a human being when it comes to customer service and making a huge life decision .
“ This will be integral to the success of the real estate industry over the coming years .”
The conference wrapped up with a bang as the audience heard from rugby legend and former All Blacks Captain Richie McCaw ( pictured below ) who discussed his time leading one of the most successful sporting teams in the history of the world as well as lessons he has learnt in discipline , strategy and leadership .
“ People make mistakes but what we can ’ t tolerate is people that repeat them . We don ’ t want to see them fail , we want them to learn how to make good decisions ," he said .
“ We all make mistakes and you ’ re not human if you don ’ t make a mistake . On the field some of the best lessons you learn are when things don ’ t go your way .
“ Sometimes until you ’ ve been sat on your backside or you ’ re coming off a loss is when you learn you maybe don ’ t have the tools you thought you had . When it hurts you make sure it doesn ’ t happen again .”
Ray White Blenheim Principal Angela Bowers ( left ) said it was really cool to have such a huge conference during the first year back after COVID-19 .
“ It ' s a great opportunity to upskill and rejuvenate during what has been a challenging time in the market ,” Angela said .
“ We ' ve had some really inspirational speakers . I found Paul really inspirational as he didn ' t accept the hand he ' d been dealt and made a change , and Chris was really humorous . They both spoke about choice .
“ You have a choice to be better or be bitter which is something I live by .”
Ray White Te Awamutu , Otorohanga , Te Kuiti , Tokoroa , and Taumarunui Principal Gregg Tickelpenny ( pictured right ) said it was really good to be back at the annual conference .
“ It ' s really important for the network to come together and catch up ,” Gregg said .
“ The speakers have been really insightful and relate back to real estate .”
Ray White Pukekohe Property Manager Holly Magee ( pictured left ) said the property management breakout sessions were very informative .
“ I think Ed and Andrew ' s session was really useful and learning the best way to speak to investors was really important ,” she said .
“ I think given the last few years , being able to have the conference and get everyone together is really important for creating that community ."
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