Why we do , what we do
BY MATTHEW SABIN AND NINA CLARKE
We all know that collecting feedback from clients is an integral part of our business and key for development and continuous improvement . Every now and then , a testimonial catches our eye that truly leaves us lost for words . Here are some of the most heartwarming testimonials our agents have received over the last few months .
Maria Poynton Ray White Waiuku NZ
" Maria Poynton is such a beautiful soul and she made this an easy and wonderful experience . Our first experience buying a first home was not like most , during the process I was pregnant and had to go into hospital to birth our newborn baby . Everything for us was a time crunch but nothing was too hard for Maria , even when we asked her to get a contract done at the last minute , she dropped everything to help us get it done . Maria has a gift and she helped us , a family who never expected to be able to get into our forever home and she just knew the moment we stepped into the house that it was going to be
our home ."
John Mowling Ray White Goolwa / Victor Harbor SA
" I inherited the land sold by John . It was my late twin sister ' s block and following her passing , I entered the Victor Harbor office and sought advice on selling . John kindly took me into his office and he was just so empathetic toward my emotions at that time . He provided sound advice on my options given the current market circumstances . When my wife and I decided to sell the land , we had no hesitation in dealing only with John . John is a professional
agent with a wealth of experience ."
Chrissie Dorey Ray White Westport NZ
" Chrissie is the best real estate agent ever ( just like our Dad was ) and understood the situation we were in . Friendly , super helpful , honest and caring ... such a beautiful person . Communication was exceptional and she was always flexible with times and available for face-to-face calls , phone calls , and questions . Not to mention the fact that she listed and sold our deceased parents ' family home in a week , from the time it was advertised . We couldn ’ t be happier with the price our home sold for , more than what we thought we would get . Thanks so much Chrissie . If we ever have a home to sell in Westport again we will be ringing you . Also thanks to your beautiful , friendly and caring office staff . As much as we will miss our family home we appreciate your assistance guiding us to the perfect new owners . You deserve a pay rise ."
Ben Liesch Ray White Toowooomba QLD
" It ' s been a rough three years after losing my husband . Unfortunately , I had to sell our home of 20 years due to a large debt we had with our business , which we had to put in liquidation . Ben made this very emotional sale of my home so much easier . Ben was very professional at the same time very caring and helpful . I believe he went above and beyond to help me with whatever I didn ' t know , even with the occasional baby crying and dogs barking while on the phone . My two puppies don ' t usually take to people they ’ ve just met , after the initial introduction my youngest Coco was crazy for Ben crying every time he came and went ."
Carlo Coelho Ray White Keevers Group WA
" Carlo is honestly the best real estate agent I have ever known . I was on the fence about hiring him as we had already met with three other more established realtors but it was the best decision we could have made . Carlo was there every single step of the way , he helped us understand the process and actually let us be a part of it way more than other agents we have worked with in the past . He gave great advice , was fantastic at communication , he constantly kept us in the loop , and he also knew the best people to assist us . Carlo went above and beyond , he actually offered to help us move furniture and clean . He said to me once that he felt like part of the furniture at our house . My kids missed him when they didn ’ t see
him for a while ."