The White Report AU | June 2024 | Page 27

RAY WHITE NEW ZEALAND ' S PROPERTY MANAGEMENT STRATEGY
Education standards
Ensuring all of our property managers have the highest available qualifications which are represented in every office ( NZQA Level 4 ) and an in-depth understanding of legal framework and process .
Financial security
Dedicated client fund accounts to help protect customers ’ income , independent financial reviews , and public indemnity insurance to safeguard both people and property .
Customer choice
Industry-exclusive new products allowing landlords to pick and choose the services they need and receive targeted support , such as : routine inspections , initial inspections , rent management and arrears support , casual letting and consulting .
" We had an early adopter Ray White Choice landlord recently change over to full management after seeing what we were all about . They are now also looking to buy their second investment property and are working with our mortgage advisors .
" We had a lot of other landlords say how surprised they were that we offer these new services and we signed up four properties off the back of this and a couple more in the pipeline ."
HAMISH HARRISON RAY WHITE GISBORNE , NZ