The VoicE Q1 January 2014 | Page 4

First Word I hope everyone had a great kick off in January with tons of new and returning members! As you’ve heard me say, making the GGFA successful takes a combination of many components prepared to drive our key initiatives to life. Timetables, unmistakable responsibilities and measurability contribute to the accomplishment of clear and purpose specific objectives. The heart of our daily, weekly and yearly wish is to fulfill our strategy…GGFA STRATEGY: “Create Conditions That Allow Franchisees to Thrive”. Great thanks goes to the Executive Team, Advisory Board, the GGFA Staff and to all the members, both owners and suppliers, that make us a family. Be sure to watch for the 2014 Regional Workshop dates coming your way this month too. We have been working on them for a couple of months already! I promise they will be another WOW experience! Put September 21-23 in your calendar for the Annual Owners’ Conference too. By now I hope you have seen some of our Best Practice Videos. Our first one produced by a great friend of the GGFA, Bryan O’Rourke. We promise to deliver more of these and will continue to ask for your input on what is of concern and importance to YOU! Our first Franchisee feature this year is Bryan Murphy, Franchisee of six gyms in the Houston area. Bryan serves on the GGFA Advisory Board and has won the GGFA Bravo Award, Franchisee of the Year and the President’s Award. He is a remarkable owner but even a more remarkable family man. Enjoy reading about Bryan and his successes! Our Medallia Corner features Franchisee Kathy Morgan in the Normal, IL area. If you really want to know about an incredible customer driven team, call Kathy and pick her brain! They are some of the best! Advertising Council Chair, Gordon Johnson, contributes the GGAAC Corner with his great insight. Other articles supplied are from Sal Pellegrino with Star Trac and Jonas Fitness. Lastly, I want to thank the GGFA Staff. Deborah, Marnie and Tara’s job is simple. It is to AMAZE you! They have collectively done so for 16 years now and their focus never waivers. Thank you and let me know if you need me! Ginger Collins 4