The Voice of Innkeeping Vol 2 Issue 6 January 2018 | Page 18

report by National Geographic this year found that ‘small has never been bigger’ and neither has the demand for

family-owned properties. You could say findings like these are why Little Hotelier exists, but that wouldn’t be true – at least, not entirely!

In reality, Little Hotelier exists because of comments like the one above, and others like:

“We don’t have a lot of rooms, and on busy weekends we would sometimes oversell our rooms by accident.”

“I did not have an online booking capability, so I had a questionnaire form that people could fill out and send back to me. I would have to answer as quickly as possible regarding availability.”

If these sound familiar, it’s because they’re from some of the wonderful customers we support each day – small accommodation providers like you who just need help, but have so much going on that you don’t know where to begin.

Powered by the leading cloud-based platform for hotels, Little Hotelier is an all-in-one business solution for small accommodation businesses including bed and breakfasts, guesthouses, inns, lodges and motels.

We’ve designed our offering specifically so small accommodation providers can compete online, globally and alongside the industry giants. Our approach is three-pronged to provide everything a small hotel business needs to be more efficient and spend more time creating memorable experiences for their guests. Little Hotelier includes a front desk system, direct reservations capability and a channel manager that gives properties the chance to be visible on 350 of the world’s leading online booking channels.

We introduced the country’s first all-in-one small hotel business solution in 2015, and since then we’ve helped independent properties find success; properties like The Otter Lodge in Minnesota which is reaching more guests than ever before, the 10-room Prairie Guest House in Indiana which no longer experiences double-bookings, and the five-room Plymouth House in California’s beautiful Amador County, whose owner feels “safe” knowing she isn’t penalised through commissions for delighting her guests.

Visit www.LittleHotelier.com today to read their stories and start showcasing the very best your property has to offer – on desktop or mobile!

Allied Partner

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LITTLE HOTELIER

Everything you need to run your small accommodation business

We were using a manual pen and paper system – erasing out reservations every time a change was made. Additionally, we had little to no online presence.

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