Innkeeper’s Advantage integrated text messaging lets innkeepers create unique text or email messages and use touch-point timing for better hospitality service. As a result, they communicate before, during and after the stay, based on the guest’s phone, email and texting preferences.
Rate management and availability changes are reflected instantly on both the website and on OTAs like Expedia, Booking.com, and TripAdvisor. When the innkeeper changes text and image content, packages or specials, the responsive website
is automatically changed on all devices
– desktop, tablet, and smartphone. Innkeeper’s Advantage also integrates with various payment processing options.
How Does Innkeeper’s Advantage Compare?
Like most quality B&B property management systems, Innkeeper’s Advantage “checks the box” on essential functions such as online booking, packages, add-ons, discounts, rate and yield management, automated email, and reporting. The Innkeeper’s Advantage system enables guests to choose the exact room they want, rather than a room type: King, Queen, Full, etc.
“We also focus on less obvious yet important user features,” says Cindy, “such as convenient editing, calendar usability, flexible options, speed, security and customer support.”
Innkeeper’s Advantage is a PCI-compliant system, and it is designed to work across all Internet browsers, devices and operating systems (Mac or PC).
The team routinely adds functionality based on customer requests. “We structured the software so we can easily and continuously help innkeepers adapt to changing market conditions,” says Felix. For example, Innkeeper’s Advantage was the first to deploy a mobile booking engine in 2012. It was the first website or booking engine provider to release Google-specified Accelerated Mobile Pages (AMP) in 2016, the fastest and most usable responsive mobile technology available.
“Right now, no other B&B Web design or booking engine firms offer AMP, giving our customers a competitive edge in mobile booking,” concludes Felix.
It All Works Together • Responsive Custom Web Design • Premium Booking Engine
• AMP Mobile • Drag & Drop Calendar • Sophisticated Rate Management
• Channel Management • Payment Processing • Affordable
Innkeeper’s Advantage
Wexford, PA
Phone: 724-933-3330
Email: [email protected]
Innkeeper’s Advantage Chief Technical Officer, Felix Bachmann and President, Cindy Bachmann
Creative Director,
Matt Smerbeck