There should not be cumbersome forms or several different steps. It should be quick and easy to select a room at your property and reserve it for their desired dates.
Also, travelers from across the globe value the security of the booking system. Make sure that your software vendor is PCI compliant, and that this is visible to guests.
Finally, some guests — particularly those from the United States — value an online booking system which also offers them rewards for booking with that property.
Make sure your booking engine can run hot deals and promotions, and that you can include these in post-stay emails to each guest, automatically.
Through an online booking engine, you can accept direct reservations on your website and allow your guests to pay for their booking without ever being redirected to another site.
At the same time, your property management system is instantly updated as soon as the direct booking is complete. Plus, you can send out automatic confirmation e-mails, which are an expectation of nearly all travelers who are booking online today.
Little Hotelier is an all-in-one business solution that can allow you to accept online bookings and payments instantly. If you haven’t signed up for Little Hotelier yet, start your free trial today and discover what you have been missing!