WIDE NEWS - COUNTRYWIDE NEWS - COUNTRYWIDE NEWS
Hello...
Welcome new arrivals Amy, Laura, Emma and Caron.
Amy: “It’s hard to believe it’s
two years already!” Joining in
July 2011, Amy’s our longest
serving new starter. She
came to Countrywide
fresh from university.
“I’d worked part time in a supermarket,
but this is my first full time role – and I
love it! It’s completely different to the
retail environment – there are lots of
new things to learn, but it’s always very
rewarding. It really feels like our clients
see us as friends.”
Laura: “Amy got a job here
first and liked it so much
she let me know when a
vacancy became available.”
Laura followed Amy to
Countrywide Customer
Services and hasn’t
looked back. “It’s always interesting…
I enjoy speaking to clients. And it really
puts a new perspective on things. It’s
easy to get worn down by a headache
for example, but when you speak to our
clients you realise how much they have
to deal with – and just how well they deal
with it.”
Emma: “I had quite a varied
CV before coming here,
mainly retail – but I was
working as cabin crew
for BA before joining
Countrywide.” In her role as Assistant
Office Supervisor, Emma helps support
the team, and she’s found that support
reciprocated from clients too. “My dad
has been diagnosed with throat cancer
since I started working here. It gives me a
different perspective when I’m speaking
to clients on a one-to-one basis; they’ve
all been incredibly supportive too.”
Caron: “I was working
for another dispensing
appliance contractor
– dealing mostly with
ostomy and some
continence clients. So
the transition hasn’t
been too steep and it’s been easy to
adapt.” Caron’s our newest new recruit.
She joined last December. “It’s been
really good. It’s a similar sized company
– and in the same field. I do have a lot of
new products and product codes to learn
though! It really is a great place to work.”
...and Goodbye
In April we said au
revoir to Kathy from
Customer Services
who’s embarked on
her retirement with
a very special
Retirement
Survival
Kit from
her
friends in
Customer
Services!
Summer 2013 | THE VOICE
43