“Some of the clinical
pathways are quite
complicated... so we make
sure it all makes sense”
have an awful lot of patients on their books
all at once.
“The care we provide can go on for several
years, so we tend to have very long
relationships with some of our patients.”
But of course, the job is as much about
dealing with patients’ families too. Visiting
patients and their families can make a huge
difference:
“We spend a lot of time talking with family
members. The journey can be just as hard for
loved ones, so we need to offer the same level
of support and try to make things easier for
them.”
Both Louise and Tracy agree that, as well as
seeing pati