EXTERNAL FACTORS |
Stage 1 : Solo Practice |
Stage 2 : Small Practice |
Stage 3 : Midsize Practice |
Stage 4 : Large Practice |
Stage 5 : Mega Practice |
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STICKING POINTS |
Need more cases , no vision , no plan , poor time management , fear of unknown , don ’ t know your numbers |
“ Putting out fires ”, need more cases , chaotic , don ’ t know what you don ’ t know |
No benchmarks , time management , scaling issues , communication issues , family atmosphere is gone |
Scaling issues , productivity issues , not focusing enough on future , not enough leaders and A players |
Falling in love with your firm , too many opportunities , distractions from core business , keeping everyone focused and motivated |
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SYMPTOMS |
Running behind on cash flow , roller coaster income , dips in productivity , not enough hours in the day , putting out fires on a daily basis |
Associates bringing you problems , employee drama , communication problems , important objectives slipping through the cracks , associates don ’ t produce the same quality you do |
Everything depends on a response or decision from you , can ’ t find associates and staff you need , clients aren ’ t getting the type of service you want from your brand , can ’ t get past certain blocks |
Cases aren ’ t getting done as well as when you were involved , not happy with quality of your firm ’ s output , things don ’ t get done , more mistakes from staff , poor communication in firm |
Everybody not on the same page , culture issues , different people have their own priorities , “ cliques ” inside the business , people complain they don ’ t know what ’ s going on |
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SOLUTIONS |
Create winning marketing strategy , create vision , mission , and values , create business and marketing plan , track numbers |
Organizational chart , creating marketing and management systems , processes and procedures , strategic thinking |
Create systems for hiring , firing , and training superstars , measure everything , set benchmarks , use reports |
Create systems of scalability , focus on mega productive activities , focus on cutting edge technology |
Recommitment to Client-centered experience , creating in-house university , inter-office newsletter |
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TRANSFORMATION |
Create steady cash flow with good marketing systems and efficient case management |
Scale the firm by attracting and retaining superstar associates to manage cases . Work more on the business |
Build a strong firm management infrastructure with a firm admin and business systems , create better habits |
Building a management hierarchy so that you can focus on most important aspects and managers ensure quality service |
Get everyone working on the same team by leading with a culture of success |
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WHAT YOU ’ RE DOING |
Everything |
Have associates , still working on cases , managing with reports |
Mentoring associates more ; monitoring key numbers , delegating more |
Working more “ on ” business , lawyers managing , different practice areas |
Practice runs without you , creating systems of mega productivity |
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MINDSET |
Reactive vs . Proactive , Thinking tactically , not strategically |
Thinking more strategically , still thinking too tactically |
More strategic , clearer vision of future |
Proactive and strategic thought process |
Working on strategic projects for mega growth |
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SUCCESS FACTOR |
More focused , income growth , attract better clients |
Income growth , systemized business , make training easier , clear chain of command |
Proactive systems , better service |
Increasing capacity , outside the box solutions , 10x productivity , leader of your market |
Only pick best opportunities , open lines of communication |
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PILMMA LLC ™ |