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SS & C Eze – RealTick
SS & C Eze offers a suite of investment technology solutions including RealTick EMS, a global, broker-agnostic execution management system. RealTick offers clients centralised access to aggregated liquidity and tools for dynamically managing positions, portfolios and trading risk across multiple asset classes. RealTick also helps traders achieve best execution with integrated dynamic routing and nested algo wheels and fully synchronises with Eze OMS for a true OEMS experience. Over the next 12 months, RealTick is dedicating investment into key areas including, refreshing the EMS UI, improving multi-asset support by expanding into FX, enabling mobile access to RealTick and adding an audit trail for automated trading. SS & C Eze has approximately 1,000 clients using RealTick, 15 of which responded to this year’ s survey.
RealTick records an overall average of 5.56 this year, down-0.08 from its score in 2024. The EMS had a mixed bag of performances across the different functional service areas, with seven of the 13 categories experiencing year-on-year increases. Areas such as handling new versions and breadth of connections to venues recorded upticks of 0.49 and
0.45 respectively, whilst in contrast, breadth of asset class coverage decreased by-0.75. When compared against the category benchmarks, RealTick outperforms in four key areas, including client service(+ 0.14) and product development(+ 0.07).
Clients responding to RealTick in this year’ s survey were heavily focused in North America( 83 %). In addition, a vast majority of RealTick’ s clients were on the lower spectrum of AUM breakdown, with 33 % of clients represented by those firms with up to $ 0.5 billion in AUM as well as those with between $ 1 billion and $ 10 billion AUM. Firms with between $ 0.5 billion and $ 1 billion came in second with 25 %.
Sample feedback from respondents included the following:
• Increased ability to personalise
• More customer service reps
• Smooth integration with PMS
• Automated allocation, flexibility of allocation processes, automated trade activity reports
• Easier execution of spread trading, routing out to multiple brokers instead of needing to input separate orders
SS & C EZE – REALTICK RATINGS FOR EMS PERFORMANCE
Reliability and availability |
Latency |
Client service personnel |
Ease-ofuse |
Handling of new versions / releases |
Breadth of broker algorithms |
Timeliness of updates for broker changes |
FIX capabilities |
5.97 5.86 5.85 5.84 5.38 5.96 5.43 5.62
Breadth of asset class coverage |
Breadth of direct connections to venues |
Product development |
Ease of integration to internal systems |
Overall cost of operation |
Average score |
5.17 5.60 5.26 5.44 4.86 5.56
KEY STATS Category Outperformer: X4
5.97
Highest score( Reliability and availability)
4.86
Lowest score( Overall cost of operation)
+ 0.49
Most improved( Handling of new versions / releases)
-0.75
Least improved( Breadth of asset class coverage)
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