[ THOUGHT LEADERSHIP | SOCIETE GENERALE SECURITIES SERVICES ]
This client-centric approach is one which is being embraced across the market , wherein the benefits of an integrated approach are demonstrably speaking for themselves .
Proximity with trading desks Indisputably , the absolute dream when it comes to the best set up for these processes is real-time visibility on everything . However , back in reality , we ’ re not quite there yet . Even so , trading desks ’ expectations are climbing .
As technology continues to improve , providers steadily up their game , and risk assessment tools are increasingly enhanced , there is real capacity to have the more granular approach as firms expect their middle- and backoffice providers to be very much an extension of their own teams .
Through close contact with clients in order to deeply understand business ’ thoughts and priorities and their ways of working , providers are investing more time than ever in understanding the impact of changes at any stage of the workflow .
SSGS ’ fully integrated end-toend streamlined solution has numerous key tangible benefits . However , alongside effectiveness , desks ’ main focus when it comes to any relationship is trust – which is where expertise and client service support can make all the difference .
When it comes to any industryleading technology solutions , especially those which have been heavily invested in , the value
Steve Gutowski
Alessandro Cavallari
of human touch should not be underestimated .
It is vitally important not just to have technology in place , but to back this up with a strong team who are knowledgeable and proactive . This is of course particularly true when things are running less smoothly . With market volatility more unpredictable than ever clients not only need this support , they expect it .
In addition , with every aspect of the workflow under scrutiny , having flexibility and different tools to allow clients to optimise and use various risk mechanisms – and thus compute associated risk profiles – is paramount .
Providers must recognise the bottom line - that their clients are looking to do business in the most efficient way possible . Whether that be streamlined communication flows to make sure they know if the trade status is feeding back in an automated fashion , giving clients stats and real time data , or even just making sure that accessing the information is efficient and user friendly .
The optimum setup today is for strong technology in the front , backed by an integrated back-office platform , allowing firms to focus on their investment activities and client satisfaction .
In that light , SGSS ' s expertise in real-time data management and reporting facilitates transparency and informed decisionmaking , helping clients optimise their investment decision duties and manage risk effectively . Specifically , a more efficient settlement cycle is enabled through streamlined workflows and automated systems , along with the support of SGSS ’ expert teams , thus supporting market participants in meeting their T + 1 obligations with reduced risk exposure and enhanced liquidity management .
In short , it ’ s about promoting the development of industry standards and interoperable systems to create a more seamless and cost-effective post-trade environment .
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