The TRADE 77 - Q3 2023 | Page 81

[ S U R V E Y | E X E C U T I O N M A N A G E M E N T S Y S T E M S ]

Neovest

Neovest , owned by JP Morgan , is a global , multi-broker electronic trading platform that specialises in equities , FX , futures , options and commodities markets and is designed to service hedge funds , proprietary trading firms as well as large family offices . Neovest aims to exceed client expectations when it comes to scalability and speed of platform delivery , with implementation taking around one month on average . Of the company ’ s more than 600 buy-side clients , 32 responded to this year ’ s survey ( up from 29 in 2022 ).

Neovest received an overall average score of 6.06 this year , which is down slightly from its 2022 score of 6.09 , yet still comfortably above the survey average of 5.94 . The vendor outperformed the benchmarks in eight of the 13 areas under review ; the most notable areas of outperformance include overall cost of operation (+ 0.41 ), timeliness of updates to broker changes (+ 0.36 ), ease of integration to internal systems (+ 0.33 ) and client service personnel (+ 0.27 ). Neovest was rated Very Good ( 6.00-6.99 ) across most categories and only
scored below a 6.00 in a handful of areas with the lowest score being product development ( 5.60 ). When it came to year-over-year performance , the firm ’ s most significant improvements were observed in overall cost of operation (+ 0.16 ) and reliability and availability (+ 0.10 ).
Over the last year , Neovest continued to focus heavily on its customer experience and started collecting customer satisfaction scores after every production issue is resolved as well as making improvements to its onboarding and post-live interactions . Additionally , Neovest worked to modernise its technology stack with a move to HTML as well as kick off a migration to the cloud and continued to expand its asset class capabilities . With that said , this year ’ s survey respondents still managed to put in a few requests for additional capabilities , including no-touch trading , platform configurability , building out the risk system , improving the front-end and enhancements to the centralised trading functionality .
NEOVEST RATINGS FOR EMS PERFORMANCE
Reliability and availability
Latency
Client service personnel
Ease-ofuse
Handling of new versions / releases
Breadth of broker algorithms
Timeliness of updates for broker changes
FIX capabilities
6.30 6.08 6.31 6.10 5.90 6.01 6.35 6.25
Breadth of asset class coverage
Breadth of direct connections to venues
Product development
Ease of integration to internal systems
Overall cost of operation
Average score
5.90 5.90 5.60 5.94 6.12 6.06
KEY STATS Overall Outperformer : Category Outperformer : X8

6.35

Highest score ( timeliness of updates for broker changes )

5.60

Lowest score ( product development )

+ 0.16

Most improved ( overall cost of operation )

-0.26

Least improved ( handling of new versions / releases )
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