The TRADE 61 - Q3 2019 | Page 33

[ M A R K E T M uch has been said of ambitious FinTech start- ups developing nimble and innovative technology to meet the evolving needs of buy-side firms and challenge incumbent providers. Their agile nature and lack of burdensome legacy technology has made them – if not a threat – at least worthy competitors who might cause them a restless night or two somewhere down the line. In response, custodians and secu- rities services firms have actively sought to partner with these firms, to foster their ideas and eventually bring them in-house for their own clients. Meanwhile, these large organi- sations will have maintained their own internal innovation labs, where technologists are given the opportunity to develop new ideas and see them through from con- cept to launch. Vary rarely are individuals from outside of the firm brought in to specifically set up their own business within the organisation. Northern Trust has bucked that trend. In January 2016, Pete Cherecwich, president of corporate and institutional services at North- ern Trust, invited Melanie Pickett in for a meeting. At the time, she was the chief operating officer at Emory Investment Management, the endowment for Emory Univer- sity, and also a client of Northern Trust.  She had previously spent over 10 years at Morgan Stanley as an executive director for global wealth management. “At Emory, my main responsi- bility was to institutionalise the portfolio and bring the operational functions up to speed. A big part of R E V I E W that was to build a tech stack that would meet the needs of the invest- ment team,” Pickett explains. At the top of her agenda was to find a technology solution that met the increasing needs for invest- ment data that would help fuel the front-office decision making for her firm. This search for a viable solution proved to be more chal- lenging than anticipated. “I went out on a hunt for the best technology provider/custodian to support this need, and after talking to many of my peers, found that there was not a provider in the marketplace that had a viable port- folio management solution,” she “The current data model for the back-office does not meet the same needs of the front-office.” MELANIE PICKETT, NORTHERN TRUST | F R O N T- O F F I C E ] recalls. “I became passionate about solving this problem and created a new business that would preserve the focus of asset owners on the long-term needs of their investors.” This passion earned Pickett a meeting with Cherecwich, who then proceeded to offer her a job later on in the year for a newly-cre- ated business: head of front-office solutions. The idea would be to use Northern Trust’s asset servicing platform and extending its existing services by offering new capabili- ties across data aggregation, data enhancement, and data analytics for family officers, pension funds, outsourced chief investment offi- cers (OCIO), and endowments. The creation of the new business reflected the increasing opera- tional and technology challenges complex asset allocators are now facing. Levels of interest surround- ing in-sourcing trading and asset management functions have risen significantly over the last couple of years among the largest asset owners. Disappointing and incon- sistent returns from asset manag- ers, coupled with the increasing dominance of low-fee passive strategies, have all led to asset own- ers seriously considering bringing active management in-house. To support this trend, asset own- ers require near real-time data on cash projections, performance and analytics, and portfolio allocations. Pickett’s job was to lead a start-up business within Northern Trust to meet these demands. “By offering a software platform, it complements our middle-office team, investment data manage- ment team and our operational risk management team. The goal is to be a high-quality extension of the investment operations of the Issue 61 // TheTradeNews.com // 33