The TRADE 61 - Q3 2019 | Page 29

[ C O V E R market is going to change all the time, so having char- acters that want to find out more and make changes before anyone else, to improve things, is a mindset that is really important. “That’s not to say that it wasn’t important before, but now more than ever because everything is constantly changing. Microstructure, regulation, technology; you can’t be scared of it, you need to embrace it.” One area of technological development that the buy-side has keenly embraced in recent years is that of artificial intelligence (AI). Liontrust isn’t currently using AI within its processes but McLoughlin says the firm is examining its options and he has had numerous discussions with brokers and other counterparties that are able to demonstrate tangible benefits from having implemented such systems. However, that’s not to say that everyone in the industry is fully on-board with wider adoption of AI models just yet. “It’s quite exciting, but a bit scary at the same time,” he says. “The scary part is when you don’t understand why it did made a certain decision. Sometimes, you’re not going to be able to tell, and that scares people. Uncertainty in financial markets? Nobody likes that. We need to be able to explain things to boards, to investors, to regulators, and you need an answer. That will come in time and we are getting there.” Yet despite the advancements in AI and ever-increas- ing breadth and depth of available data, McLoughlin passionately emphasises the more traditional, or “softer”, side of the trader skillset which he believes will continue to play a central role in any trading operation, with relationship management as a defining benchmark for those that perhaps do not possess technical capabilities that extend to coding or building AI systems. “The key to this business is relationships, both internally and externally, with brokers, investors, fund managers and the media,” he says. “You can spend a long time building up a relationship and trust and it’s that quick [snaps fingers] to break it apart. So, you need people to have those soft skills at the same time and technical knowledge.” Handling change In much the same way that Liontrust has undergone its own periods of evolution with the acquisition of Alliance Trust and Neptune, so too have the markets provided plenty of change for McLoughlin and the rest of the asset management community to contend with. The increasing focus from investors on sustain- ability is one that McLoughlin believes the firm is now well-placed to make a “positive global impact”. He also S T O R Y | M AT T M C L O U G H L I N ] points to a generational change that is taking place among a new wave of investors that prefer to manage their pensions via phone apps, rather than the more tradi- tional means. “The way that they behave will be different to the way they behave and invest now,” McLoughlin says. “That is going to be interesting to see, but I think it will be driven by technology and how easy you can make it for people.” However, uncertainty has become something of a constant for the financial markets in recent years, with the introduction of MiFID “I saw MiFID II as an opportunity to try to get ahead of the game, just by trying to understand as much as possible about what was changing and what opportunities it brought." II at the start of last year and the ongoing issue of the United Kingdom’s departure from the European Union, which continues to drag out towards an unknown conclusion. McLoughlin acknowl- edges both events as significant costs for the asset management and brokerage communities, but recognises the different impacts on the market, highlighting increased barriers to market entry as a result of Brexit — which could in turn reduce competition and increase Issue 61 // TheTradeNews.com // 29