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Thomson Reuters REDI
Thomson Reuters REDI has retained its position as
Reliability
and EMS
Availability
one of the major
providers profiled measured by
Latency
levels of respondents, despite seeing the most signifi-
cant decrease
in responses
year-on-year (43.5%). Over
Client
Service
Personnel
a year since the integration of REDI into the Thomson
Ease-of-Use
Reuters front-office portfolio was completed, the
Handling
of New client
Versions/Releases
vendor’s significant
base has had ample time to
review
how
the
planned
interoperability
between RE-
Breadth of Broker Algorithms
DI’s trading tools, Elektron’s market data and Eikon’s
Timeliness
of Updates
for Broker
Changes
pre-trade content
and messenger
functionality
has
FIX
Capabilities
worked
out.
Respondents
seem Class
to be generally
satisfied with the
Breadth
of Asset
Coverage
performance of Thomson Reuters REDI in this year’s
Breadth
of Direct
Connections
to 5.54
Venues
survey, handing
out an
average score of
(up 0.03
Product
Development
on last year),
although this was still only enough to
place of
it in
the middle of to
the
major providers
profiled
Ease
Integration
Internal
Systems
and just under the survey-wide average (5.56). Thom-
Overall Cost of Operation
2018 2017
5.63 5.02
son Reuters REDI outscored the survey average in five
6.31 under 5.49
of the 13 categories
review. Respondents were
5.55
5.61
impressed by
the solution’s
reliability and availabil-
ity, which scored
increase year-on-year,
5.14 6.31, a 0.82
5.78
although there were significant year-on-year de-
5.14
5.72
creases in the
client service
personnel and ease of use
5.2 0.64 and 5.08
categories (down
0.58 respectively). Of most
concern to 5.83
the vendor will 5.68
be respondents’ rating of its
product development capabilities, which scored 4.71,
5.9 in which 5.56
the only category
the firm failed to achieve a
5.96
6.04
score over 5.00.
Thomson Reuters
respondents were primarily
5.6 REDI 5.66
based in the United States, with others from the UK,
Hong Kong 5.91
and Singapore, 5.81
and just over half coming
4.71 fund space. 4.86
from the hedge
There were no respon-
dents for the
firm
that
were
planning to replace the
5.11
5.35
system in the next 12 months.
Reliability and Availabili ty
6.31
5.49
5.55
5.61
Latency
Client Service Pers onnel 5.14
Eas e-of-Use 5.14
Handling of New Versions/Releases 5.2
5.08
5.78
5.72
5.83
5.68
Breadth of Broker Al gorithms
Timeliness of Updates for Broker Changes
5.9
5.56
5.96
6.04
FIX Capabiliti es
5.6
5.66
Breadth of Asset Class Coverage
5.91
5.81
Breadth of Direc t Connec tions to Venues
4.71
4.86
Product D evelopment
5.11
Eas e of Integration to Internal Sys tems
Overall Cost of Operation
0.00
5.02
1.0 0
2.00
3.00
20 18
74 // TheTrade // Autumn 2018
20 17
4.0 0
5.00
5.35
5.63
6.0 0
7.00