The TRADE 57 | Page 74

[ S U R V E Y | E X E C U T I O N M A N A G E M E N T S Y S T E M S ] Thomson Reuters REDI Thomson Reuters REDI has retained its position as Reliability and EMS Availability one of the major providers profiled measured by Latency levels of respondents, despite seeing the most signifi- cant decrease in responses year-on-year (43.5%). Over Client Service Personnel a year since the integration of REDI into the Thomson Ease-of-Use Reuters front-office portfolio was completed, the Handling of New client Versions/Releases vendor’s significant base has had ample time to review how the planned interoperability between RE- Breadth of Broker Algorithms DI’s trading tools, Elektron’s market data and Eikon’s Timeliness of Updates for Broker Changes pre-trade content and messenger functionality has FIX Capabilities worked out. Respondents seem Class to be generally satisfied with the Breadth of Asset Coverage performance of Thomson Reuters REDI in this year’s Breadth of Direct Connections to 5.54 Venues survey, handing out an average score of (up 0.03 Product Development on last year), although this was still only enough to place of it in the middle of to the major providers profiled Ease Integration Internal Systems and just under the survey-wide average (5.56). Thom- Overall Cost of Operation 2018 2017 5.63 5.02 son Reuters REDI outscored the survey average in five 6.31 under 5.49 of the 13 categories review. Respondents were 5.55 5.61 impressed by the solution’s reliability and availabil- ity, which scored increase year-on-year, 5.14 6.31, a 0.82 5.78 although there were significant year-on-year de- 5.14 5.72 creases in the client service personnel and ease of use 5.2 0.64 and 5.08 categories (down 0.58 respectively). Of most concern to 5.83 the vendor will 5.68 be respondents’ rating of its product development capabilities, which scored 4.71, 5.9 in which 5.56 the only category the firm failed to achieve a 5.96 6.04 score over 5.00. Thomson Reuters respondents were primarily 5.6 REDI 5.66 based in the United States, with others from the UK, Hong Kong 5.91 and Singapore, 5.81 and just over half coming 4.71 fund space. 4.86 from the hedge There were no respon- dents for the firm that were planning to replace the 5.11 5.35 system in the next 12 months. Reliability and Availabili ty 6.31 5.49 5.55 5.61 Latency Client Service Pers onnel 5.14 Eas e-of-Use 5.14 Handling of New Versions/Releases 5.2 5.08 5.78 5.72 5.83 5.68 Breadth of Broker Al gorithms Timeliness of Updates for Broker Changes 5.9 5.56 5.96 6.04 FIX Capabiliti es 5.6 5.66 Breadth of Asset Class Coverage 5.91 5.81 Breadth of Direc t Connec tions to Venues 4.71 4.86 Product D evelopment 5.11 Eas e of Integration to Internal Sys tems Overall Cost of Operation 0.00 5.02 1.0 0 2.00 3.00 20 18 74 // TheTrade // Autumn 2018 20 17 4.0 0 5.00 5.35 5.63 6.0 0 7.00