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Bloomberg saw its number of responses decrease by 28 % from 2017 , although the data giant still drew the highest response numbers across all providers for the second year running , confirming its position as the largest provider based on survey responses . The firm recorded largely similar scores year-on-year , with an overall average of 5.16 ; however this was well below the survey-wide average of 5.56 .

Compared with the previous year , the vendor scored consistently in 10 of the 13 categories under review , with some very minor fluctuations in scoring , although the firm was unable to outperform the survey average in any category . Bloomberg ’ s highest score ( 5.76 ) was attributed for its reliability and availability , although this was one of the lowest scores achieved in this area by the major providers profiled . Bloomberg ’ s biggest area of improvement was for its overall cost of operations , which increased 0.32 year-on-year .

Bloomberg drew responses from a variety of market participants in this year ’ s survey , not particularly surprising given its wide range of services and products , as well as its global reach and brand strength . In terms of size , respondents were primarily large organisations , managing more than $ 50 million of assets , with an even number of small-to-mid-sized firms comprising the rest of the respondents . There was also a healthy mix of users across different asset classes , including listed derivatives , fixed income and foreign exchange as well as equities . One piece of good news for the firm was that almost two-thirds of respondents said that they had no plans to replace Bloomberg as their EMS provider over the next 12 months .

70 // TheTrade // Autumn 2018