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Bloomberg

Bloomberg saw its number of responses decrease by 28 % from 2017, although the data giant still drew the highest response numbers across all providers for the second year running, confirming its position as the largest provider based on survey responses. The firm recorded largely similar scores year-on-year, with an overall average of 5.16; however this was well below the survey-wide average of 5.56.
Compared with the previous year, the vendor scored consistently in 10 of the 13 categories under review, with some very minor fluctuations in scoring, although the firm was unable to outperform the survey average in any category. Bloomberg’ s highest score( 5.76) was attributed for its reliability and availability, although this was one of the lowest scores achieved in this area by the major providers profiled. Bloomberg’ s biggest area of improvement was for its overall cost of operations, which increased 0.32 year-on-year.
Bloomberg drew responses from a variety of market participants in this year’ s survey, not particularly surprising given its wide range of services and products, as well as its global reach and brand strength. In terms of size, respondents were primarily large organisations, managing more than $ 50 million of assets, with an even number of small-to-mid-sized firms comprising the rest of the respondents. There was also a healthy mix of users across different asset classes, including listed derivatives, fixed income and foreign exchange as well as equities. One piece of good news for the firm was that almost two-thirds of respondents said that they had no plans to replace Bloomberg as their EMS provider over the next 12 months.
Reliability and Availability
5.76
5.76
L ate ncy
5.39
5.35
Client Service Personnel
4.51
4.88
Eas e-of-U se
Handling of New Versions / Releases
5.02
5.01
4.95 4.98
Breadth of Broker Algorithms
5.49
5.47
Timeliness of U pdates for Brok er Changes
5.02
5.19
FIX Capabilities
Breadth of Asset Class Coverage
Breadth of Direct Connections to Venues
5.48
5.52
5.48 5.44
5.35 5.3
Product D evelopment
4.54
4.58
Ease of Integration to Internal Systems
4.86
4.9
Overall Cost of Operation
4.86
5.18
0.00
1.0 0
2.00
3.00
4.0 0
5.00
6.0 0
7.00
2018
2017
70 // TheTrade // Autumn 2018