[ S U R V E Y
|
E X E C U T I O N
M A N A G E M E N T
S Y S T E M S ]
TradingScreen
After a turbulent period, TradingScreen seems to
be back as one of the leaders in the EMS industry.
Reliability and Availability
Response numbers were slightly lower than in 2016,
Latency
but
even so the firm still accounted for the second
highest
number of client questionnaires. Once again
Client Service Personnel
the breadth of clients, whether by size, location or
Ease-of-Use
type was impressive. TS has always had a strong global
Handling of New Versions/Releases
footprint
and will no doubt hope to grow its Euro-
pean
client base even further following the opening
Breadth of Broker Algorithms
of its Frankfurt office. At the same time, the hedge
Timeliness of Updates for Broker Changes
fund business in the UK and North America, which
FIX Capabilities
accounted
for around 50% of TS responses, should
benefit
from
new product offerings such as the award
Breadth of Asset Class Coverage
winning TSNEXT mobile capability as well as the
Breadth of Direct Connections to Venues
integration of OTAS analytics, and the further devel-
Product Development
opment
of its fixed income capabilities. Interestingly
only
around three-quarters of respondents use TS
Ease of Integration to Internal Systems
for equities, among the lowest proportion within the
Overall Cost of Operation
Survey. TS along with Bloomberg also had the largest
number of responses from smaller customers.
TradingScreen
Given the breadth of 2016
business and scale
2017 of responses,
TS did extremely well to pretty much maintain the
6.08
5.91
level of scores at 2016 levels. The overall average was
5.66 unchanged
down by 0.11 points but 5.76
still ranked fourth,
from a year ago among 5.85
the profiled providers.
5.88 TS saw
its best scores in the area of Reliability, for the second
5.93
5.85
year in succession and in line with overall Survey
5.56
results. It will be pleased
to have seen 5.39
a small gain in
the already good scores 5.83
for Client Service,
5.50 reflecting
a performance well ahead of the Survey average. It is
5.75
5.55
also clear that respondents appreciate the breadth of
5.89 scores were
5.66
asset class coverage, where
also higher
than in 2016. Scores were
however
lower
5.74
5.78 in the area
of FIX capabilities and also perhaps surprisingly given
5.64
5.65
the level of new product announcements, in Prod-
5.38
uct Development. Here 5.54
however, scores
nonetheless
remained well ahead of 5.73
the Survey average,
5.60 a position
that TS achieved in 10 of the 13 categories covered in
5.49
5.46
the Survey.
6.08
5.91
Reliability and Availability
5.76
5.66
Latency
Client Service Personnel 5.85
5.88
Ease-of-Use 5.93
5.85
5.56
5.39
Handling of New Versions/Releases
Breadth of Broker Algorithms
5.75
5.55
Timeliness of Updates for Broker Changes
5.89
5.66
FIX Capabilities
5.74
5.78
Breadth of Asset Class Coverage
5.64
5.65
Breadth of Direct Connections to Venues
5.54
5.38
Product Development
5.73
5.60
Ease of Integration to Internal Systems
5.49
5.46
Overall Cost of Operation
0.00
1.00
2.00
2016
88
TheTrade
5.83
5.50
Autumn 2017
3.00
2017
4.00
5.00
6.00
7.00