VISITING TCR
Go to www . theatrecr . org / visit for the most up-to-date guidelines . TCR will continue to follow CDC and Linn County Public Health recommendations for theatre gatherings and will alter the following policies as COVID-19 circumstances evolve .
MASKING As of April , 2022 : All audience members who prefer to continue masking are encouraged and supported to do so . If you are not feeling well , wearing a mask is strongly encouraged . Audience members are asked to stay home if sick , and may request a ticket exchange or refund ( see TICKET POLICY below .)
SEATING TCR will seat at full capacity . Accommodations for social distancing , including holding empty seats on either side of a party , will be accommodated upon request if inventory allows . This service is provided at no additional charge to the requesting party .
CONCESSIONS Food is not allowed in either theatre . Beverages are allowed if they are in a TCR sippy cup or water bottle . Straws will be provided for use with masks . No outside food or drink is allowed in the building . TCR sippy cups may be used for refill discounts . Individuals will be asked to remove and replace their own lids . Refreshments will be available pre-show and during intermission . The Linge Lounge will be closed following the performance .
CLEANING AND AIR CIRCULATION TCR will maintain regular , robust cleaning of public areas , including lobbies and restrooms , where no-contact soap dispensers have been installed . TCR utilizes Tri-Dek air filters throughout the building . Hand sanitizer is available at the concessions counters and box office .
SMOKING Smoking is not permitted in the building , including e-cigarettes . Simulated smoking may occasionally occur on stage in context of the performance .
ELECTRONIC DEVICES Please turn off all electronic devices promptly at the start of the show . ( Feel free to story , check in , tweet , or post first !) Cameras and recording devices are prohibited during performances .
RESTROOMS Restrooms are located on all three lobby floors .
TICKET POLICY All refunds and exchanges requested by individuals due to Covid-19 will be honored at no charge to the patron . Refund and exchange requests must be received by the box office prior to the ticketed event date and start time . Request for refund deadlines will be communicated on a show-by-show basis .
POSTPONEMENTS & CANCELLATIONS TCR is committed to continuing with each production . This may mean making accommodations to postpone specific production dates . Shows will only be permanently cancelled as a last resort . If a show must be postponed or cancelled due to Covid-19 , impacted patrons will be notified by e-mail of their options . Visit theatrecr . org / visit to read the full list of options .
IN CASE OF EMERGENCY Please take a moment to locate the exit nearest to you .
ACCESSIBILITY TCR strives to ensure that all performances and events are accessible to all of our patrons . Details may be found at theatrecr . org / accessibility
BOX OFFICE The TCR box office is open for walk-ups Monday through Friday from 9 a . m .– 5 p . m . You may also reach the box office by phone at 319-366-8591 or by by email at tickets @ theatrecr . org .