The Silicon Review - Best Business Review Magazine 50 Most Trustworthy Companies 2019 | Page 87

Kristjan Novitski: An Aspiring Entrepreneur Kristjan Novitski is the founder of Cash On Go Ltd, one of the leading innovators in the lending space. For the last nine years, he and his team have presented several innovative solutions to the industry. He has been exceptionally successful in integrating innovation to the most traditional financial services world without compromising on customer satisfaction and responsible lending. In 2010, at 27, he set up his first short term credit brand Peachy.co.uk. He came up with the name ‘Peachy’ because of its positive connotations – “life is peachy!” He wanted “to create a feeling” and with a name like Peachy it opened up the potential for diversification under this dynamic brand, to match the dynamic world we live in. Kristjan believes that a sustainable lending business can only be built around the ethos of offering responsible, tailor-made, easy to use, and affordable loans to the consumers. It is not about quantity but always about quality. short-term credit brands on the UK market; we were doubling our growth year after year. Rapid growth with tightening regulation was the reason why at one point we had to take a step back and turn our focus to the other side, slightly. During this fast-growing phase, we had lost our focus on the other very important aspects of business such as stability, sustainability, and long-term vision. In 2017, Cash On Go was one week away from filing for administration. Regardless of that, we can say that we have had our ups and downs and some really difficult times but we did not deviate from our goal. Set your goals and stick to them. Have trust in your team and lift them up when needed. Is your company a leader or a follower? Do you formulate your own core values? We like to keep us very tech-savvy and are eager to test new solutions as well as bring new technology to the lending market. In 2011, we were the first company in the PayDay lending sector to introduce apps and a mobile website. In 2012, we were the first online installment lender, offering loans online to be paid back in up to 12 months-- something the whole industry has shifted to since then. Since 2018, we have invested a lot in big data in order to be more targeted, more personal in each department as well as become the first online lender in the UK to offer instant loans to our customers 24/7 365. What do you feel are the reasons behind your company’s reputation? I would like to think that it has been our genuine and sincere approach to everything we do and how we would like to be treated. We are completely open and honest with our customers and partners – this is what we are and that is what we do, no faking or wearing any masks. Moreover, there are several factors that have played key roles in shaping our organization’s road map, including and not limited to these: • • • Regulation – There are constant changes in the regulatory environment for financial service providers. Political pressure and media attention – One company in the industry can earn a bad name for all the players. New technology – It can be both ways. Sometimes you see a lot Kristjan Novitski, Founder of potential in new technology, but the customers do not adapt to it, sometimes a new solution emerges all of the sudden and changes the way you were used to running your business. We have always operated in a way where we were honest to ourselves and our values; not sacrificing them for short-term profits. Where do you see your company a couple of years from now? During the last 12 month, we have been growing as a business again more than three times and our aim is to keep that kind of growth intact for the months coming. Growing double-digit percentage on a monthly basis puts a lot of pressure on every single nut and bolt in the business, but with such a great team, we have been able to pull this off and do it in a sustainable way, without compromising the interests of our customers as well as the wishes of our team. For a company to grow at such a pace on a saturated market means we have to excel in every aspect of the business and continuously challenge everything we do. SR 87