The Silicon Review - Best Business Review Magazine 50 Most Trustworthy Companies 2019 | Page 59

processes, tools and services
to provide greater benefits to
our customers.
“
At Transplace,
we do more
than simply
what is asked
for by our
customers.
We do what
is expected
and then take
that to the
next level and
figure out
what we can
do to go above
and beyond
expectations.
”
Is it true that striving
for both ‘ethics’ and
‘success’ in a business is
a tough feat?
Not at all. In fact, we believe
that culture eats strategy
and that it is so much more
impactful and natural, and
ultimately sustainable, to align
our culture to define success as
customer improvement in an
ethical way. It’s an important
commitment that we make
that aligns with our mission
and core values. We challenge
ourselves to improve in all
facets of our business through
metrics, measurements and
our continuous improvement
tools so that we can add value
each and every day to both
our business and that of our
customers.
What do you feel are
the reasons behind your
company’s reputation?
As mentioned in the prior
question, Transplace’s legacy
of success has much to do
with our culture and our
people. There is a very strong
commitment to providing
excellent service and
information-based business
improvement every single day
in an environment of trust and
transparency.
What is the future
roadmap of your
company?
Modern transportation will be
experiencing major changes
thanks to transformative
transportation technologies
like drones, self-driving trucks,
and hyperloop technologies
to name a few. The details are
still taking shape, but what I
can say is that in several years
future transport systems
will be even more highly
connected, data-driven, and
automated. Many will be
preparing for, if not already
leveraging, some of these new
technologies. At the same time,
customs and regulations will
likely be even more complex
and globally interconnected.
The need for intelligence
will be all the more critical
to ensure the supply chains
are managed effectively and
ecologically.
Transplace will have a major
role in providing intelligence,
automation, and control tower
visibility in this evolving,
more digitized, and globally
connected world. I am excited
about Transplace’s future and
how we will evolve to meet the
future needs of our customers.
Our strategic themes or pillars
of success over the next several
years will be customer focus,
innovation, and operational
excellence. I also believe
one of our most important
imperatives is to maintain our
speed, agility, and adaptability
to meet unforeseen future
needs. Toward this end, we
will continue to expand our
offerings through innovative
technology enhancements
and acquisition strategies
to further support our
commitment to meet the needs
of our growing and evolving
customer base.
SR