The Silicon Review - Best Business Review Magazine 50 Most Trustworthy Companies 2019 | Page 103

• • Village Medical: VillageMD’s state-of-the-art Village Medical primary care clinics (launching in late 2019) will bring the VillageMD model of care to patients in convenient neighborhood locations. Patients will receive high-quality and coordinated care in their own community and adjacent to a Walgreen’s pharmacy. Physicians will get the benefit of VillageMD analytics, a team-based approach to care and support from a highly-trained staff to offset and even eliminate many time-consuming administrative tasks so they can redirect their time to practicing medicine. Village Medical at Home: An extension of the primary care physician’s office, Village Medical at Home brings the Village primary care model into the home of complex and chronically ill patients who are otherwise unable to receive regular care due to mobility, social or financial barriers. Shifting to Primary Care-Led Models Required a Mindset Change VillageMD is creating something new in a system that can be notoriously slow-moving and resistant to change. Early on, the company had to provide a lot of education on how a value-based and primary care- led model can lead to significant improvements in quality and cost outcomes. It was a struggle for some people accustomed to traditional delivery models to understand and embrace the potential for a new model of care delivery. A lot of doors that closed a few years ago are now opening as the merits of the model have been proven. VillageMD’s Pilot Project Unfolded with no Hitches, Delivered Resounding Success VillageMD’s first market launch was in Houston in October 2013 with an independent primary care practice of 13 physicians. This highly engaged physician body was led by Clive Fields, M.D. Already working in risk-based arrangements, these physicians needed support to provide the level of quality, cost-effective care that they knew was possible. “Partnering with us provided them with the people, resources, and technology to improve patient care,” said Barry. Since partnering with VillageMD, this market has grown to include almost 200 physicians and the group has become one of the largest primary care groups in Houston. ‘Our Commitment Speaks Volumes of the Success We Have Achieved’ “ Every investment we make is tied to our ability to help primary care physicians deliver the best care possible to patients. ” “While there are several industry dynamics that provide a lot of wind at our backs, the single biggest factor shaping our organization’s roadmap is a constant commitment to making life better for the physicians and 103