The Silicon Review - Best Business Review Magazine 10 Best Startups of the Year 2019 Asia | Page 46

Crafting Intelligent Micro
Conversations for Banks: ACTIVE.Ai
B
Ravi Shankar, Co-founder & CEO
anking is one such sector
where we still see human
interaction with customers.
In the present generation where
A.I. is making its way into various
verticals, it was most likely
that it would make its way to
the banking sector. Seeing the
opportunity, Active.Ai made its
move. It is a Singapore based
Fintech startup with an innovation
lab in Bengaluru, using artificial
intelligence (AI) to deliver
Conversational Banking services.
It helps banks redefine their
digital strategy for the future,
bringing in automation and
insightful customer engagement.
The company’s Built-for-Banking
technology uses advanced NLP
and machine intelligence to
enable customers to have natural
dialogues over messaging, voice or
IoT devices.
It believes customers will be
engaging in unstructured micro-
conversations with their banks.
Active.Ai will be helping banks
and other financial institutions to
intuitively and intelligently engage
with the customer on mobile, chat,
or voice-enabled IOT devices using
AI.
Omni Connector AI
Platform
46
JANUARY 2019
Its Omni Connector AI Platform
combines specialised solutions
using AI and NLP to deliver
seamless conversational
interactions to provide financial
services across various distribution
channels.
The Company’s Products
Morfeus
It is a conversational middleware
that acts as an orchestration layer
with the capability to consume
the trinity AL engine. It has
hooks to front channels including
messaging, voice, social and IOT
with advanced integration interface
to complex backend APIs of the
bank and financial systems.
Triniti
It is conversational AI engine tuned
specially for banking, insurance,
and capital market services
with built-in Pre-processor, NLP,
NLU, Machine Comprehension
and NLG. Its key strength is the
ability to handle context driven
conversations. It is developed to
support language pack such as
English, Spanish, Thai, Bahasa
Malaysia, Bahasa Indonesia with
Mandarin, its Chinese dialect and
Korean in the works based on
demand.
The Innovative
Solutions
Create flawless natural
conversations
Triniti’s flexible AI platform
incorporates an extensive suite of
tools that allow you to build next-