The Silicon Review - Best Business Review Magazine 10 Best IT Services Companies 2019 | Page 42

Outsourcing IT Management
Why There Is an Ever-Increased Need
W
ith an ever-
increasing number
of applications and
software packages
being utilized daily by organizations,
outsourcing the IT aspect of a
business can be a clever way of
increasing productivity, while also
reducing cost. There is an enormous
volume of data being processed
and stored each day and not all the
organizations can afford to employ
IT staff on a permanent basis.
Managing everything within the
organization can be a very daunting
task especially for non-profits that
don’t have enough capital to deal
with unforeseen issues. As a result,
many small scale firms are opting to
outsource their IT services to reduce
the burden on in-house resources.
Following are a few reasons
why certain companies
decide to outsource their IT
management:
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Organization Size: Many small and
mid-sized companies don’t have
the financial capacity to invest in
in-house IT services management.
march 2019
Even if they hire one or two
people to handle and maintain
tech infrastructure, they often
lack expertise in core IT functions
including security, database,
networking, web development, data
recovery etc. Dealing with IT issues
can be very troublesome sometimes
and there are also budget
constraints due to which small-scale
firms can’t take the burden of IT
management. Hence, they prefer to
outsource them.
Cheap Resources: If a company
decides to handle its entire IT
infrastructure internally, it may
end up being costly. The
organization will end up spending
way too much when compared
to paying an outside team of IT
experts which can be approached
as and when required.Outsourcing
a company’s IT services removes
the burden of paying salaries and
benefits to IT staff. IT vendors offer
their products at the best-selling
pricewith special discounts.They are
also available 24x7 for assistance
or in case any issue arises. Moreover,
they can provide guidance in
complex migrations when there
are not enough resources within the
organization.
Proactive IT Management: Many
vendors provide a dedicated
team of IT managers who speak
with their clients regularly to
understand any potential problem
and also proactively involve in
managing the company’s services
and infrastructure. The team works
closely with its clients to monitor
their tech resources regularly,
deal with any threat or problem if
it arises, back up data if needed,
make budget recommendations,
create a disaster recovery plan
etc. IT personnel are capable of
dealing with updates, security, and
maintenance at a cheaper cost.
As technological advancements
are ramping up at an unbelievable
speed, many small-scale firms often
find it challenging to keep up with
the fast-changing environment. To
top it all, if they face unforeseen
downtime or technical glitches
quite often, it will severely hamper
the company’s reputation and
success. Hence, companies are
increasingly relying on outsourcing!
SR