The Silicon Review - Best Business Review Magazine 10 Best IT Services Companies 2019 | Page 19

C o v e r S t o r y The Leading End-to-End ICT Solutions Company: telkomsigma E stablished in 1987, PT Sigma CiptaCaraka (telkomsigma) is a leading integrated End-to-End ICT Solutions company for more than 29 years in Indonesia, currently employing more than 1200 personnel including internationally certified IT professionals. With its experiences and competencies, the company has been at the forefront of innovative IT solutions, development, and operations, delivering IT benefits both at home and abroad. telkomsigma is the pioneer in the data center managed services in Indonesia. It started its data center and managed services outsourcing, with over 15 years of international standard experience and trust in the data center industry. The company has 3 world class standard data centers in Indonesia; Serpong (BSD) Tangerang, Sentul– West Java and Surabaya–East Java. It has dedicated data center facilities for providing premium colocation, cloud solutions, and managed services solutions. telkomsigma offers comprehensive information technology services comprising of consulting services, managing IT services, software development services, and integrated data center operations in the banking (conventional and sharia-based), financial, telecommunications, manufacturing, distribution, and other sectors. Its solutions portfolio comprises of excellence: Managed Services (International certified Data Center, Cloud Computing, E-Transaction, Telco Managed Services, and Edutainment Media and Communication Services), Financial & Banking Software Development Services, Consulting and System Integrator. Currently,telkomsigma Solutions & Services have been implemented by more than 350 clients from various industries in Indonesia. In early 2008, telkomsigma was acquired by a subsidiary of the largest information and telecommunications services provider in Indonesia, TELKOM. Services and Solutions Data Center Services Business Continuity and Disaster Recovery: Natural disasters, terrorists, social risks such as riots, and hackers are threats to one’s business operations. To counter this threat, it’s important to have risk analysis and management activity to undertake focused, an organization-specificplan such as locating the server into a secure area and performing security testing including vulnerability assessment of the server and network infrastructure. In other words, to mitigate the risks it is important for a business to have a Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP). Enterprise Solutions: The company is delivering cost-effective solutions, so clients can focus on their core business. Its solutions compriseof Colocation, Data Recovery Services, Working Room, Communication Link etc. ITILv3 Implementation: telkomsigma with over 120 dedicated managed services professionals applies best practices in ensuring its client’s data for their vital business continuity. Its best practices are in line with ITIL v3 and have been internationally certified. Managed Services-Cloud Computing In the hyper-competitive business environment and fast pace business change to adapt to the environment, a business needs information technology to create and sustain competitive advantage. Through cloud computing, business not only will possess information technology but cost-efficient IT solutions with fast IT delivery to support their business. telkomsigma is the first cloud computing provider in Indonesia and ASEAN to receive CSA Security, Trust and Assurance Registry (STAR) Certification. Assessed by BSI (British Standards Institution), MARCH 2019 19