The Silicon Review - Best Business Review Magazine 10 Best IT Services Companies 2019 | Page 13

delivery: Global Delivery Model provide support to clients in various countries. Customer support executives usually work in rotating shifts in order to keep the service continuing 24/7. There are several benefits of adapting the Global Delivery Model for software companies. It gets work done with significantly lesser investment, keeps the workflow running around the clock, provides access to greater resources and varied talent, scalability, enhanced adaptability to changing client requests as well as cultural syncretism. Most of all, it gives corporations the ability to take up a greater number of projects and deliver on them all without compromising on excellence. SR