The Silicon Review - Best Business Review Magazine 10 Best IT Services Companies 2019 | Page 13
delivery: Global Delivery Model
provide support to clients in various countries. Customer support
executives usually work in rotating shifts in order to keep the service
continuing 24/7.
There are several benefits of adapting the Global Delivery Model
for software companies. It gets work done with significantly
lesser investment, keeps the workflow running around the clock,
provides access to greater resources and varied talent, scalability,
enhanced adaptability to changing client requests as well as cultural
syncretism. Most of all, it gives
corporations the ability to take
up a greater number of
projects and deliver on them
all without compromising
on excellence.
SR