GENELEC elevates customer experience with 5 year warranty
Genelec has elevated its customer experience and strengthened its commitment to sustainability by introducing a 5 year warranty on its designs . By registering their models on the Genelec website , the new warranty program allows customers worldwide to extend their standard 2 year warranty by an extra 3 years , covering both parts and labour .
Since the company was founded 45 years ago , Genelec has put sustainability at the heart of its design philosophy , by producing loudspeaker solutions with a long lifecycle and low environmental impact , backed up with extremely high levels of reliability and long term spare part support . This new extended warranty is an important step forward in that the extra three year warranty extension covers both parts and labour ( where previously only parts were covered ).
Sustainable thinking
Back in 1978 , Genelec ’ s first loudspeaker model – the S30 – was born from a request from Juhani Borenius , an acoustician working for the Finnish national broadcaster YLE . Juhani was searching for an active monitoring loudspeaker for YLE ’ s new radio house , and he needed consistent performance , total reliability , easy serviceability , and the ability for the loudspeaker to adapt to the acoustic environment that it was placed in .
Juhani ’ s demand for a loudspeaker that would provide many years of reliable service , and could be supported and serviced long into the future , became embedded in Genelec ’ s design DNA . As a result , Genelec
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