The SCORE 2016 Issue 3 | Page 4

A Message FROM THE CHAIRMAN I ndiana-Purdue. Feb. 23, 1985. Hoosiers coach Bobby Knight, in his railing against the injustice of an officiating call, picked up an Indiana-red chair – his chair – from the sideline and hurled it across the court. He was ejected. The Hoosiers would go on to lose the game, but The General made coaching lore for his impassioned outburst prompted by the wrong he felt his team was dealt. 2016 Issue 3 | THE SCORE 2 As small-business owners, we go to bat for our teams, our companies, our families. We feel the impact of each questionable call from the officials. In the game of business, however, there is no instant replay or coach’s challenge to overturn poor decisionmaking by those tasked with refereeing the environment in which we operate. Increasingly, it feels as though regulators keep moving the target, making the rules up as they go. From the local to federal level, a litany of regulations has flooded the court recently. We, as franchisees, face evolving rules of operation on everything from overtime and minimum wage to scheduling and sick leave. Regulation and legislation dictate how business owners operate and who wins and who loses. The upcoming election will determine not only who controls the White House but which party controls the Senate, and the outcome will have far-reaching effects for our industry. While exploding in Bobby Knight fashion solves nothing, there are ways we, as franchisees and business owners, can step up to the plate and help ensure we have the right people in our corner. I encourage you to do some research and educate yourself on the platforms and policies of those seeking elected office at every level this November. Take time to get to know those men and women campaigning to be mayor, councilman, state legislator or congressman. The legislation adopted by these officials directly impacts you and your business. Advocate for legislation you believe in by calling, emailing or writing to your representative. You may also choose to become involved by running for office, which affords you the opportunity to impact your community and its business owners. As an association, Franchise Business Services also provides educational avenues for members. Our annual FBS Business Summit brings together members, system suppliers, and industry and legal experts for an event packed with information and tools to help your business succeed. Our association also works through communications to deliver the latest updates on regulations to our members. Whether through FBSVotes.com, The SCORE, webinars or social media, we have you covered on the legislative front. For example, we have dedicated this issue to the upcoming election and the business issues on everyone’s mind. As voters, we have a voice and the ability to promote positive change by supporting those who represent good policy. Help shape the future and the outcome of the most important election of our lifetime by becoming – and remaining – engaged in the political process. I ask you not to sit on the sidelines this November. Far too much is at stake to remain silent. Wray Hutchinson