The RenewaNation Review 2019 Volume 11 Issue 3 | Page 39

wrestle with difficult decisions and take decisive actions in a timely manner. Recruit board members that can manage conflict and deal with weighty challenges such as declining enrollment, deteriorating neighborhood demographics, and decreasing academic scores. SCHOOL BOARD PRESIDENT The school board president is a critical position, perhaps as crucial as the head of school. Smaller schools, often in rural areas, have access to fewer experienced leaders. Conse- quently, when a strong board president is identified, consid- er retaining this individual multiple terms, perhaps even beyond specified term limitations. Conversely, mid-size and larger schools in urban areas generally have access to several experienced leaders. In these schools, it is generally prefer- able to rotate the school board president. This relieves one person from a decade or more of substantial workload, and it lessens the risk that a single individual is too influential in determining the course of the school. SCHOOL BOARD POLICIES AND PRACTICES Christian school boards need documented policies that are adhered to and supported. These include agreement with the Statement of Faith, signed conflict of interest state- ments, an annual calendar of required board actions, board member selection and terms, and an orientation for new board members. Board practices should include an annual meeting to review progress to previously established goals, update the strategic plan, and assess the performance of the head of school. Each summer, the board needs to provide the head of school with written expectations that are reviewed at the conclusion of the school year with a written perfor- mance evaluation against those criteria. ANNUAL GOALS What kind of school do you want to be in ten years? The school board needs to answer this question and update its strategic plan accordingly. Then, within this context, what are the four to six goals the school will pursue this year? What are the resources required to achieve these goals? What are the objective outcome measures that will allow the board to determine if the goals were met? This exer- cise necessitates decisions about what will not be pursued, at least not this year. It’s important to differentiate activity from accomplishment. Whenever feasible, the board needs to determine desired outcomes rather than prescribe inputs. ANNUAL REPORT CARD Board members need standardized, recurring information to track school performance. What is the five-year trend of tuition losses (i.e., bad debt)? How many of the students who take AP classes achieve qualifying scores? When was the last time the school had a comprehensive review of their insurance coverage? Without this practice, boards devolve into two errors. The most prevalent tendency is for boards to become engaged in operational matters. This strips the head of school of authority and prevents the board from being able to hold the head of school accountable for results. Secondly, the board is unable to detect declines until they become much more difficult to address. The regular use of an annual report card helps the board focus its attention on the consequential matters. COMMON ERRORS Boards often intrude into operational matters while over- looking their strategic responsibilities. They respond to current matters rather than setting and steering the school toward the destination. It’s common for board members to let their parental interests override the school’s best interests. Boards don’t hold an annual retreat where they update the strategic plan and provide the head of school with specific goals and a written assessment of his or her previous year’s performance. An especially insidious error is when boards don’t promptly and quickly address a disruptive board member. This frequently results in head of school turn- over, which precludes continuity with donors, teachers, and students. When boards do set goals, they often identify too many. Strategic planning involves focusing scarce resources on the most impactful priorities to drive the school forward, which also means determining which priorities will not be worked on the next school year. SUMMARY Developing an effective board takes considerable time. It’s rarely feasible to enact abrupt changes to the number of board members or wholesale replacement. There are no quick fixes on the journey to becoming a high-perform- ing Christian school. This applies to the school board as well. Rebuilding a school board with a strong diversity of backgrounds and high affinity for the school will take time. Developing an annual calendar, soliciting useful financial analytics to set tuition, establishing an annual school report card, and conducting effective strategic planning on an annual interval are critical responsibilities for the board. The fruits of these best practices will be cultivated over multiple years. Without these efforts, however, it’s rare for a school to excel and reach long-term sustainability. ■ Ron Klein is an Executive Consultant with Renewanation and has extensive experience consulting for domestic and international organizations. He has been an infantryman in Vietnam, an aviation acquisition officer, the founder of an aerospace/defense services com- pany, the head of school and board chair at Westminster Christian Academy in Huntsville, AL, and holds an FAA commercial pilot’s license. He is an adjunct professor of economics, the history of technology development, and geopolitics and is the author of Journey to Excellence: What Boards and Heads of Christian Schools Need to Know to Get There. 39