The Record Special Sections Health Quarterly 07-26-2020 | Page 6

6 | SUNDAY, JULY 26, 2020 | THE RECORD within 20 minutes,” says Phillip Devadan, MD, medical director, The Children’s Center at Chilton Medical Center. “Families are encouraged, but not required, to call ahead to the Pediatric ED 24/7 phone line at 973-831-5394 to discuss safety measures and/ or to notify us of the planned arrival.” The pediatric emergency department at the Joseph M. Sanzari Children’s Hospital at Hackensack University Medical Center is also designed with a separate entrance and triage area in efforts to avoid any contact with adult emergency patients. At Holy Name Medical Center in Teaneck, pediatric patients are quickly identified in the emergency room, immediately brought back to the triage area and moved to a private room to be evaluated by a board-certified pediatrician. “We also have an in-house pediatrician along with pediatric sub-specialists available round the clock for consultations,” adds Joanne P. Kambolis, MD, FAAP, pediatric attending physician, Holy Name Medical Center. In addition to more rigid admittance procedures due to the coronavirus, each hospital is following stringent protocols during these challenging times: n Isolating those with COVID-19 or related symptoms in separate, designated areas and units. Dr. Phillip Devadan n Everyone from staff personnel to patients and visitors are required to wear a mask. Pediatric teams are wearing the appropriate PPE equipment including face shields when necessary as it can be difficult for very young children to keep a mask on during the entire evaluation. n Deep and rigorous cleaning of care sites between patients and multiple times throughout the day. n Every person is screened upon arrival — patients, visitors and employees — including taking temperatures with a no-touch thermometer. Experienced pediatric caregivers understand the importance of putting a child’s fears to rest by winning trust from the onset. But equally important is winning the trust of the parents or guardians. HEALTH QUARTERLY / ADVERTISING SECTION COVER STORY Children’s Health: Taking Your Child to the ER CONTINUED FROM PAGE 1 By including the parents and the child in the process, the family feels informed and part of the decisionmaking. “The fact is that we do this on a daily basis and have become pretty good at taking our time and remaining flexible to assure that both the child and the parents are at ease,” says David M. Walker, MD, FAAP, FACEP, division chief, Pediatric Emergency Medicine, Hackensack University Medical Center. “As pediatricians, we are pros at assessing a child’s developmental age, not their stated age to more appropriately handle their needs.” There’s no one size fits all approach when it comes to treating children.” All three hospitals have Child Life Specialists trained to help children and their families understand and manage the hospital experience and minimize the stress and anxiety that can often accompany a hospital stay and Dr. David M. Walker medical procedures. “Our team has a deep understanding that children and their parents can feel very vulnerable in an emergency situation,” continues Dr. Kambolis. “We support those fears through empowering the child by giving them choices and highlighting their strengths.” A pediatric emergency department is a much different place than an adult ER. Brighter colors and child-friendly images create a feeling of safety and security. You might see fun murals, an aquarium, books and magazines, games and portable DVD players to keep your child engaged and calm. Pediatric emergency departments have different-sized equipment than their adult counterparts. Afterall, children are not just small adults; they come in all different sizes. “Catheters and airway apparatus are available to meet the needs of children at any age. Medications are weight-based and often compounded into liquid when a child can’t swallow a pill. Special care is taken to ensure that the dose and rate of medication delivery is tailored to the child’s needs,” explains Dr. Devadan. If your child has a true health emergency, a pediatric Emergency Room is a safe place to get the care they need. A delay in care can negatively impact your child’s health in the long run. “As an academic teaching hospital, Hackensack has the resources to provide comprehensive care. Often there are residents and medical students repeatedly asking questions which can be Dr. Joanne P. Kambolis tiresome as a parent when you simply want answers as to what is going on with your child,” Dr. Walker acknowledges. “However, in the end it’s really that many more brains thinking about what’s best for your youngster.” With cooler weather only a few months away, it may be more important than ever to seek out the ER to determine if your child is coughing and congested because of the common cold, flu or something more serious. A trip to the ER can be just what the doctor ordered to keep your child happy and healthy. Non-emergency: Virtual Visits and Walk-in Care Centers CONTINUED FROM PAGE 3 HACKENSACK MERIDIAN HEALTH CONVENIENT CARE Hackensack Meridian Health, with Hackensack University Medical Center as part of its health network, offers a variety of care options, including virtual visits and walk-in urgent cares. For minor illnesses and injuries, such as allergies, cold and flu, bug bites, rashes, etc., Hackensack offers 24/7 on-demand video visits for both adults and children from the Convenient Care NOW app at www.ConvenientCareNOW. com. Board certified physicians respond within 20 minutes; no appointment is needed, said Rachel Weiss, vice president, Telehealth & New Business, Hackensack Meridian Health. In the beginning of the coronavirus pandemic, Convenient Care serviced 2,200 patients each month in March and April; compared to about 750 a month now, Weiss said. Hackensack Meridian has nine urgent care locations throughout New Jersey. These locations have a lab, EKG and X-ray machines on site. You can walk-in, call for an appointment or reserve a time online, said Michael Geiger, vice president, Care Transformation Services, Hackensack Meridian Health. Weiss said she recalled a time when Convenient Care NOW helped a mother whose child awoke in the middle of the night with a high fever and ear pain. Within minutes, the parent was speaking to a doctor via the app. “The idea is getting the right care at the right time in the right place,” Weiss said. ENGLEWOOD HEALTH Englewood Health, which includes Englewood Hospital, has also added urgent care to its list of health care options. Englewood Health Urgent Care in Cresskill provides adult and pediatric urgent and non-urgent medical care seven days a week, with extended weekday and weekend hours. Urgent care health care providers are able to assist with illnesses and injuries, as well as pre-employment, camp and school physicals, lab tests, X-rays, vaccinations and other types of care. “The addition of Englewood Health Urgent Care is one more way we are meeting the needs of our community,” said Stephen Brunnquell, MD, president of the Englewood Health Physician Network. “We are providing convenience and improved care for Bergen County patients with nonemergency medical needs.” Patients with minor injuries and illnesses See URGENT CARE Page 10