The Rea Report Spring 2019 | Page 14

BRIGHT CLIENT nüCamp RV By Michele Linton, practice growth manager, [email protected] (Cleveland office) Getting Their Bearings an styling and equipment with quality Amish craftsmanship. nüCamp’s beginnings stemmed from a single request. Jesse’s father, Joe, an “This is more than a table or chair – experienced plumber and outdoor furni- everything we build has skill and care ture maker, was asked to try his hand at put into it,” said Jesse, who explained building a small camper. What unfolded that nüCamp’s technique helps them would redefine the modern RV experience. efficiently produce trailers with 10 times the quality of others. “Our construction Joe’s high-quality trailer soon caught techniques, materials, processes and the attention of others. Before long, he strict quality control set us apart.” was taking orders and building 30-50 teardrop campers out of his “This company is founded on many of garage every year. In 2004, Joe founded my dad’s ideals: surround yourself with Pleasant Valley Teardrop Trailers. great team members and provide a cul- BI G FUN IN A T I N Y PA C KAGE: nüCamp Trailers Redefine The RV Experience Recreational vehicles continue to surge in popularity; and due to their versatility, smaller teardrop varieties have gained traction among all demographics. As a result, the Sugarcreek-based RV manu- facturer, nüCamp RV, has reported 30- 60 percent year-over-year growth and shows no signs of slowing down. These days, nüCamp operates from a 150,000 square-foot facility where the company’s 225 team members produce more than 4,000 units annually. But, ac- cording to nüCamp’s president Jesse Mullet, building a successful RV busi- ness wasn’t always part of the plan. 14 ture of growth and learning,” said Jesse. The company was humming along until “We get to know our team members and the recession hit about a decade ago. encourage open communication. This Soon thereafter, Pleasant Valley Tear- helps us utilize their true expertise and drop Trailers was forced to close its stay ahead of the curve. Their pride and doors. Fortunately, the shutdown was skills made us who we are today. Our only temporary because Joe’s unique success starts with them.” trailers had already left an impression on Scott Hubble, one of the company’s Knowing Their ‘True North’ former distributors. “We are providing an experience to our Alone, Joe was able to manufacture one customers, so we have to ensure every- trailer per week. But with Scott in the thing along that journey is done right,” driver’s seat as the company’s new CEO, said Jesse. “We partner with great, in- the duo acquired the U.S. rights to make dependent dealers to ensure a pleasant, and distribute the teardrop trailers and more personal customer experience. We set an initial production goal of 500 over invite our customers to tour our facility, the next year. With help of a talented lo- and we host exciting events to keep our cal Amish workforce, the company sped owners connected. It’s all very cyclical.” past that mark and has been on the road nüCamp is focused on the next leg of to success ever since. their journey. Specifically, the company “Our quality is second to none, and that’s is looking to boost production and oper- due to our culture and relationships with ate more cost-effectively with enhanced team members, vendors, community processes and less waste. They’re also and dealers,” said Jesse, who joined the solidifying plans to expand the company’s company in 2012. “We spend a lot of production facility and extend nüCamp’s time listening, rewarding and collabo- product line with the addition of a 28-foot, rating. Everyone here does whatever it European-style travel trailer and micro trailer. takes to get the job done right.” “We will continue to listen to customer feedback and build the products they Blazing The Trail want,” said Jesse. “But above all, we Rebranded as nüCamp in 2016, the will stay true to our roots and never $50 million company blends Europe- sacrifice quality.”