The Rea Report Fall 2019 | Page 4

continued > • Creating a master list of pass- words – There’s pretty much a password-protected program for everything today. According to a 2017 report from LastPass, the average business user has 191 passwords. To prevent any issues in accessing the tools and pro- grams your business uses, cre- ate a master list of passwords. It should go without saying, but you should make sure this document is secure. • Enabling shared email access – If an employee is unexpectedly out of the office for an unknown period of time, consider sharing that individual’s email account with their supervisor. Having shared email access will ensure that emails don’t go unanswered, effectively preventing customers from going unserved. • Outsourcing critical business units – If you’re a small busi- ness with only a few employees, perhaps outsourcing critical busi- ness functions, such as payroll or accounting, may lighten your load a bit and provide peace of mind concerning issues related to missed deadlines, paying penalties, etc. You’re Responsible Are There Enough Hours In Your Day? At the end of the day, as the busi- ness owner, it’s your responsibility to know what your employees are doing. Sure, you need to be able to delegate various responsibilities so that you can work on growing your business; but at the end of the day, the onus is on you to ensure all areas of your business are covered in the event of a crisis. If this is a new concept to you or if it seems too overwhelming to tackle on your own, reach out to me or to your Rea contact to figure out what you need to do to prepare for the un- expected. Create More Time With Client Advisory By Susan Kornatowski, CPA, JD, manager, [email protected] (Cleveland office) Services Technology The Small Business Corner series is designed to address challenges and consid- erations regularly faced by owners of small- to mid-sized businesses. Check out past Small Business Corner articles at www.reacpa.com/small-business-corner. 4 By Heather McNichols, director of accounting services, [email protected] (New Philadelphia office)