Fireside Chat
Customer Support: Why It's Crucial to the Overall User Experience and to Business Growth
Azentio’s new Head of Global Product Support, Lakshmi Swaminathan is our special guest for this issue. She joins Azentio to change the way support is done for the better, by developing the habit of thinking transformationally. Working with our Global Support teams to provide on-time resolution of client issues, enhanced customer satisfaction and continual client feedback to our Product and Engineering teams, Lakshmi’s goal is to empower our team to integrate best practices to deliver value faster.
Lakshmi brings 20+ years of professional experience having worked at global organizations like Adobe, AT&T and Cognizant spanning people management, program management, P&L management, process excellence, and operational roles.
Watch the recording of our Head of Global Product Support.
Lakshmi Swaminathan
Head – Global Product Support