The Power of Connection
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be proactive in a transformation that will offset these unsustainable conditions in order to nurture the very
Mission we’ve been called to here at Providence. And Brett’s right, “clinical integration is our pathway to
the future!” The culture of our care must become person-centered . . .when we center our full attention
onto the “person” we’re caring for, we discover the power of connection.
The three engagement maps we will explore over the next two months include:
• The Changing Healthcare Landscape—a map that is all about the current state of our industry and
how it will look in the future if we don’t make necessary changes;
• Working Together to Transform Healthcare—a map that will help us explore the role we have in our
regional and national ministry to transform healthcare while holding sacred our Mission; and,
• Person–Centered Care—a map that will explore in detail what person-centered care really is, why it’s
important for our future, and what our role is in bringing person-centered care to life!
TEAMPROVIDENCE: connecting people across conditions, providers, settings and time—resulting in
care that is safe, timely, effective, efficient, equitable, and yes, “person-centered”!
The Faces & Drivers of Excellence
Announcing Providence Health Center’s High Performers
in Patient Satisfaction
Providence is proud to recognize the Emergency Department and 4 South as top performers in providing
exceptional care and experiences to our patients, families and visitors.
Click Here to read about what our patients are saying about these dedicated teams.
The Emergency Department was awarded the Faces of
Excellence trophy, which is awarded to the area with the
highest patient satisfaction results. The ED recognized
Providence Volunteer Services, with the Teamwork of
Excellence award for being key players in providing
excellent care and service to ED patients and families.
4 South was awarded the Drivers of Excellence trophy
for their commitment to providing compassionate
care and excellent service. 4 South recognized their
sister units, 4 North and 4 East with the Teamwork of
Excellence award for playing a vital role in making the
Providence Experience successful.
The Pulse of Providence •
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