The Pulse of Providence January February 2014 | Page 17

Dear Four South Team, The small form provided for recognizing notable service…was inadequate for expressing my high praise for the quality care I have received from the entire staff during my unexpected, extended stay for emergency hip surgery. From the nurses, aides, physical and occupational therapists, case workers, and the hospitalist, Dr. Lee, I have been given excellent skilled health care which painstakingly covered all the bases. However, I also received superb personal care, exhibited by your understanding mindset, re: my many questions and your spirit of encouragement. Furthermore, I have seen that you all are a team—not just a staff. Your team spirit was obvious as I saw that you all were pitching in to cover each other’s patients during busy times