The Professional Edition 14 | March 2025 March 2025 | Page 31

ESSENTIAL DIGITAL SKILLS FOR MEDICAL GRADUATES
Medical graduates entering telemedicine must master digital skills that are essential for success . The Association of American Medical Colleges outlines six key competencies that shape digital healthcare : patient safety and appropriate use of telehealth , access and equity , communication via digital platforms , data collection and assessment , technology proficiency , and ethical practices .
Effective communication is foundational to telemedicine , requiring healthcare professionals to adapt traditional skills to virtual environments . This includes conveying empathy through screens , maintaining eye contact , speaking at a proper pace and giving clear instructions .
Technical expertise goes beyond basic computer literacy ; professionals must understand telehealth platforms , troubleshoot common issues and stay updated on emerging technologies . Mastery of electronic health records , patient management systems and clinical decision support tools is crucial .
Patient safety and privacy are top priorities , so professionals must be familiar with data security protocols and privacy regulations to ensure secure consultations and protect confidentiality . Additionally , digital documentation skills , such as structured data entry and proper electronic record-keeping , are critical for improving patient care and supporting quality initiatives .
BUILDING A CAREER IN TELEMEDICINE
Association showing that worldwide radiologists , psychiatrists and cardiologists lead the way in adoption , with usage rates of 39.5 %, 27.8 % and 24.1 %, respectively . Emerging roles such as telehealth coordinators and virtual health assistants are key to connecting technology with healthcare delivery . Popular specialities in telehealth include mental health services , chronic disease management , remote patient monitoring , paediatric care and dermatology consultations .
Mentorship is essential for career growth , with organisations like the American Telemedicine Association offering structured programmes that connect newcomers with experienced professionals . Expertise in telehealth software , cloud computing and health data analytics can enhance career prospects , while non-technical skills like empathy , ethical awareness and cultural competence are vital for success . This shift is acknowledged by the Accreditation Council for Graduate Medical Education , which includes digital health as one of the key competencies in patient care milestones .
THE FUTURE
Telemedicine is revolutionising healthcare in South Africa , creating valuable opportunities for recent medical graduates . While challenges like legal regulations exist , the rewards are significant . Success requires proficiency in digital tools and strong virtual communication skills , particularly in high-demand areas like mental health and chronic disease management . Aspiring professionals who focus on continuous learning can thrive in this evolving field as the country embraces digital health solutions .
Medical graduates have numerous opportunities in telemedicine , with statistics from the American Medical
Jiyaad Khan
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